Brand Certified
El Pollo Loco
4.2(1153 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
510 E Bell Rd, Phoenix, AZ
85022, United States
Certified by El Pollo Loco • Feb 22, 2026
(602) 548-8513
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/phoenix/510-e-bell-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.2
1,153 reviews
5 stars
671
4 stars
240
3 stars
96
2 stars
57
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken and sides, while others found items cold or lacking in flavor.
Service Issues
Frequent complaints about order accuracy and staff friendliness, with several customers reporting rude service or incomplete orders.
Cleanliness
Inconsistent cleanliness reported, with some customers noting a clean environment while others described it as filthy.
Pricing Concerns
Customers expressed frustration over high prices and perceived value, with some feeling that portions were not worth the cost.
- DFDobby FerrisFeb 14, 20261.0I really love this place. I loooved the chicken tacos but that last time I went there, which was yesterday, the chicken wasn't seasoned and tasted like it was from a can. I've been going to this location for about 5 years now and this time was really bad. I could make better tacos at home.
- DAD AJan 29, 20265.0i go here like 3 times a week. i use the app mostly but i like Stephan and Joesph and Fabiola… they are cool and my food is always fresh, good and healthy options. i customize my meals alot and they hook me up
- LMLynette MeunierJan 19, 20265.0What can I say as I've never had anything bad to say about this place
- ACAaron C.Jan 18, 20262.0I have not been here in years and thought i would stop in for some food. I ordered 2 different burritos just to try and they were both dissapointing. The chicken burrito was mostly cabbage with almost no chicken. At 10 bucks, it's probably the most expensive cabbage I've ever eaten. The other burrito was beans, rice, cheese. The burrito was 7 bucks and wasn't warm enough to melt the cheese. The restaurant looked clean. Staff was okay but not great.
- MMMikie ManJan 12, 20264.0The large girl at the the front not very friendly needs work
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Certified February 22, 2026Yext Knowledge Graph
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