Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service are mixed; while some staff are friendly and efficient, others exhibit poor customer service and lack urgency.
Food Quality
Food quality is inconsistent; while many customers enjoy the bagels and breakfast items, there are complaints about stale or poorly prepared food.
Cleanliness
The dining area is often reported as dirty, with tables needing cleaning and some health code concerns noted.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
KG
Kaushik Gopalakrishnan
Dec 27, 2025
5.0
Friendly staff and calm ambience to eat inside
MM
Mia
Dec 16, 2025
5.0
Mia was very nice and welcoming . She made sure they had my order right.
ST
Sheryl Temple
Dec 13, 2025
3.0
Order incorrect for one bagel the other bagel over toasted and little smear. Employee taking order appeared to not want to be at work.
JL
Jennifer Lindsey
Dec 12, 2025
1.0
I love a good bagel. I used to go to Einstein Bros pretty regularly, but I’m not sure if it’s the location or something else — my last three food experiences there just haven’t been great. Most recently, I ordered an avocado bagel, and it tasted like the most unripe avocado I’ve ever had. Bright green, zero flavor, and honestly not enjoyable… but for $11, I was committed to eating it anyway. Before that, I ordered the Farmhouse bagel (I think that’s what it’s called), and the bagel was completely stale with a strange texture in the eggs. I can’t even remember what the third order was, but I do remember that this is officially my third mishap.
CE
christina elder
Dec 10, 2025
3.0
Food was great, but I had to wait for 2+ mins while the employees to finish their conversation regarding what the current labor percentage was before one would eventually take my order