Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer service experiences vary widely; some staff are praised for friendliness while others are criticized for rudeness and poor service.
Food Quality
Food quality is inconsistent; while many customers enjoy fresh bagels and sandwiches, others report stale items and incorrect orders.
Wait Times
Long wait times are a common complaint, especially during busy hours, leading to frustration among customers.
Cleanliness
The cleanliness of the dining area is often noted as needing improvement, with reports of dirty tables and unsanitary conditions.
Management
Positive feedback highlights effective management, particularly from specific managers, while other reviews call for better overall management and staffing.
CC
CTOWN
1 day ago
5.0
Hello boyos!
Einstein bagels 🥯 booooy do we love Einstein. I'm sure there's other places with a variety of bagels as well but this place serves me jus fine. I love the sesame seed ones the most. I once tried "Panera" bagels and it just wasn't the same. We went for breakfast there and it was awesome! Check it out sometime.
SM
Scott McGee
3 days ago
3.0
You know - it is what it is. Not great. Not terrible.
KH
Ken Hsieh
Jan 31, 2026
1.0
It's a colossal wait for a breakfast bagel on. Saturday morning. It's 30 minutes and I am told it will be another 10; the lunch places are open now. The staff is overwhelmed and there is a line of about 40 people waiting for their bagels. Please avoid this place on a Saturday morning.
JM
James McDonald
Jan 31, 2026
5.0
Fast and friendly service. Enjoy the environment at the store.
FG
Formica Gilbert
Jan 26, 2026
2.0
I don’t think they are equipped to handle large volume of customers. Lines are long, long wait time for food, incorrect food, cramped with people standing and waiting for food. Sitting area is also cramped. I even saw homeless people stationed inside while everything is already cramped. It’s getting worse. This last visit- bagels were not fresh and just not right. They definitely need better management..