Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers praised the friendly and helpful staff, particularly highlighting the manager Rick and employees like Tays and Crystal for their excellent service.
Food Quality
The bagels and other food items received positive feedback for being delicious and well-prepared, although some customers noted inconsistencies in order accuracy.
Cleanliness Issues
Several reviews pointed out cleanliness problems in the dining area and restrooms, with some customers expressing disappointment over the lack of maintenance.
Order Accuracy
There were multiple complaints about incorrect orders and long wait times, indicating a need for improvement in order management.
MD
Mark D
Jan 2, 2026
5.0
The store is always very clean. The staff is great and always pleasant.
NN
Nico
Jan 1, 2026
5.0
I don’t usually write reviews, but Rick at Einstein Bagels absolutely deserves one. From the moment I walked in, he went above and beyond to make the experience welcoming, smooth, and genuinely enjoyable. Rick is the kind of person who defines great customer service- friendly, patient, attentive, and clearly passionate about his work.
He took the time to make sure everything was perfect, handled the line efficiently without ever making anyone feel rushed, and still managed to bring a positive, upbeat energy to the entire store. You can tell he truly cares about customers and takes pride in what he does, which is rare and incredibly refreshing.
Because of Rick, this wasn’t just a quick stop for food. They truly gave me a great start to my day. Einstein Bagels is lucky to have him, and honestly, he sets the standard for how customer service should be done. I’ll be coming back specifically because of him.
Give this man a raise—Rick is outstanding.
JG
Joe Gutierrez
Dec 28, 2025
1.0
If I could give this location 0 starts I would. Don’t get me wrong the staff is alright but management is where the problem is.
I was placing an order and I’m going to assume the white tall man with grey hair is the manager but he kept rudely interrupting the cashier while she was trying to take my order. Mind you there was a line of people behind me and he went to stand somewhere in the corner to go on his phone instead of taking some orders. Someone please get this checked out because if they keep running this place like this soon there will be no customers.
RV
Robert Vaughn
Dec 10, 2025
5.0
Absolutely the best Einstein’s I’ve ever been to. The lady at the cash register, Yamilette I think her name was, is always super friendly and nice.
Their sandwiches are always perfectly put together, and their coffee is amazing.
I had the pleasure of meeting the Assistant Manager Tays, and she was courteous and kind even though you could tell they were super busy.
I’d recommend it to anyone as one of the better breakfast/lunch places you could go for a quick bite.
I would’ve added a picture of my favorite sandwich, but I ate it too quickly.
CC
Carmen123
Dec 7, 2025
1.0
I ended up calling my order in early to send one of my employees to go pick up the order. I called it in early before a big line because I know the place gets busy. My employee sent her out. She waited about 15 minutes. Nobody even make contact with her or communicate with her finally, when she came up to the counter she Asked for the order and they said they did not have the order so they lost one customer.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels on weekdays?
Einstein Bros. Bagels in Phoenix is open from 5:00 AM to 2:00 PM Monday through Friday.
Does Einstein Bros. Bagels offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any holiday closures or special hours at Einstein Bros. Bagels?
Einstein Bros. Bagels is closed on Christmas Day each year; on Christmas Eve, they operate from 7:00 AM to 1:00 PM.
What type of food and drinks can I expect at Einstein Bros. Bagels?
You can enjoy freshly baked bagels, cage-free egg sandwiches, deli and signature lunch sandwiches, coffee, cold brew, pastries, and breakfast and lunch catering.
What payment options are accepted at this Einstein Bros. Bagels location?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels have WiFi and seating for dining in?
Yes, Einstein Bros. Bagels offers WiFi and dine-in services for guests.
Is there parking available at Einstein Bros. Bagels?
They provide free street parking and free parking lots for customers.
What nearby places can I visit around Einstein Bros. Bagels in Phoenix?
Nearby you can visit Carsten Salon for beauty services, Sushi Brokers Arcadia for Japanese cuisine, and Chick-fil-A for fast food options, all within the local area.
How can nearby places help enhance my visit to Einstein Bros. Bagels?
After enjoying bagels, you might visit Carsten Salon for a haircut or relax at Herbal Nails and Spa at Arcadia nearby; also Sushi Brokers Arcadia offers a great place for a meal alternative or after-dinner experience.
Are there any convenient services near Einstein Bros. Bagels that customers might find useful?
Yes, nearby you can find a Chevron gas station for fuel and convenience needs and LibertyX Bitcoin ATM for quick cryptocurrency transactions.