Customer Service
Rick and several other staff members received high praise for their friendly and attentive service, creating a welcoming atmosphere.
Order Issues
Multiple customers reported problems with order accuracy and long wait times, particularly for online orders.
Cleanliness
While some reviews noted cleanliness and a pleasant environment, others highlighted issues with maintenance and cleanliness in the dining area.
Food Quality
The bagels and food received mixed reviews, with some customers enjoying the offerings while others found them lacking in quality or portion size.