Service Quality
Customer experiences with service were mixed, with many praising friendly staff and quick service, while others reported rude behavior and long wait times.
Food Quality
The food, particularly bagels and breakfast sandwiches, received positive feedback for being fresh and delicious, although some customers noted issues with order accuracy and portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
Management
Management received mixed reviews; some customers praised proactive managers for improving service, while others criticized them for poor customer interactions and handling of complaints.