Einstein Bros. Bagels

4.1
754 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
530 E McDowell Rd, Phoenix, AZ
85004, United States

Hours

Reviews

4.1
754 reviews
5 stars
447
4 stars
146
3 stars
53
2 stars
41
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, others are criticized for rudeness and lack of attention.

Order Accuracy

Several customers reported issues with incorrect orders, leading to frustration and disappointment.

Food Quality

The quality of food received mixed reviews; while many enjoyed the bagels and sandwiches, some reported low-quality ingredients and unsatisfactory meals.

Pricing Concerns

Customers expressed concerns about pricing being higher than expected, with some feeling that the value did not match the cost.

Efficiency

Service speed is noted positively by many, but there are complaints about delays, especially with online orders.
  • LG
    Luna Galaviz
    Nov 18, 2025
    5.0
    Einstein Bros. Bagels is great. The bagels are always fresh, the food comes out quick, and the staff is really friendly. The place is clean, the coffee is good, and it’s perfect for a quick breakfast or snack. Definitely recommend.
  • JJ
    john john
    Nov 15, 2025
    1.0
    My coworkers and I placed a group order scheduled for pickup at 11:30 AM on 11/15/2025. When the designated person arrived, they noticed my order was missing and informed the staff. The staff insisted the order was complete, so my coworker left. Shortly after, I called the store myself and was told the missing order was only then ready. It’s frustrating that the order took over 30 minutes past the scheduled time to be completed. I asked the staff to cancel my order for a refund. He said they couldn't complete it on their end so I would have to go online and figure out how to do it. This experience was disappointing, and I do not plan on ordering from this location again.
  • IC
    Isi C
    Nov 13, 2025
    5.0
    Yesterday I came in at 1:58 (they close at 2 pm), and the lady was more than willing to help me and even gave me extra tomato sauce. I was very grateful to get my garden avocado bagel!
  • SR
    Stephanie Rose
    Nov 13, 2025
    3.0
    The staff was super nice and friendly. No complaints about the service at all. But why was my bagel completely burnt?!
  • MY
    Mike Yazzie
    Nov 5, 2025
    3.0
    A nice place, however, I felt at the register I was stronger-armed to pay a tip. Not cool, this should be the customer's option.

Frequently Asked Questions About Einstein Bros. Bagels

What types of food and beverages does Einstein Bros. Bagels offer?

Einstein Bros. Bagels offers freshly baked bagels, breakfast sandwiches including cage-free egg sandwiches, coffee including hot coffee and cold brew, deli lunch sandwiches, pastries, and gourmet topped bagels.

What are the regular opening hours for this Einstein Bros. Bagels location?

This location is open Monday through Friday from 5:00 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.