Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and accommodating while others are reported as rude or unhelpful.
Wait Times
Many customers experienced long wait times for their orders, often due to being understaffed or slow service.
Food Quality
While some customers enjoyed the bagels and sandwiches, others reported issues with incorrect orders and food quality, including burnt bagels and insufficient toppings.
Cleanliness
Several reviews mentioned that the location was dirty, with unclean tables and a need for better hygiene practices.
Staffing Issues
Multiple reviews highlighted that the location often appears shorthanded, leading to delays and poor service.