Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
2,579 reviews
5 stars
2,032
4 stars
290
3 stars
109
2 stars
46
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, even for mobile orders.
Customer Service
While many reviews praised the friendliness of staff, there were notable instances of poor service and rudeness from specific employees.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction.
Atmosphere
The location was described as friendly and welcoming, but some noted distractions and unprofessional behavior from staff.
Pricing
Some customers felt that the prices were high compared to other coffee options.
- ABAnastasia Barreras1 day ago1.0I had ordered a couple drinks one golden eagle with soft top and it tasted straight like Carmel nd dark coffee and another drink I ordered a sugar free redbull nd it came with sugar instead of sugar free
- SCSy'Riah Carruth1 day ago2.0Took way to long to even get to order then to get our order. We waited close to 35 minutes.
- BMBrian MorganNov 15, 20251.0They are consistent....consistently ridiculously slow. Im sure they have a trophy for slowest location in the company nationwide.
- MLMelanie LewisNov 13, 20255.0I've only ever had the Frozen blended coffee and it's delicious!! 😋
- AAAlieze AnsariNov 5, 20251.0I usually don’t complain when it comes to anything fast food related and the drinks they make are always good my only issue is the sense of urgency. I placed an online order 15 minutes ahead and there was only 2 people ahead of me in the line so I thought this should be quick but no. Both of the employees that helped me sat there and talked to the car in front of me for a good 5-8 minutes each while there is a line building up behind me and once I got to the window my drink wasent made the way I wanted it to be and when I said that to the employee she seemed so annoyed and was rude. This DB is ALWAYS slow every time I’ve gone but this is just ridiculous
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 2961 E. Bell Rd. Phoenix, AZ?
Dutch Bros Coffee at 2961 E. Bell Rd. is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services themselves, but curbside pickup is available. Third-party delivery services may offer delivery.
How can I earn points and rewards at Dutch Bros Coffee?
You can earn 3 points for each dollar spent at a Dutch Bros shop with no limit on points. Rewards and points can be tracked via the Dutch Bros app.
Can I customize my drink at Dutch Bros Coffee?
Yes, the Broistas are happy to customize your drink any way you like, including when ordering ahead through the app.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Do Dutch Bros Coffee shops have phone numbers for placing orders?
Shops don't have phones; Dutch Bros prefers to serve customers face-to-face at the window. Phone orders are not accepted.
Are there any nearby attractions or places I can visit before or after getting coffee at Dutch Bros?
Nearby places include AMF Bowling Co. for bowling and arcade fun, Red Devil Italian Restaurants for a meal, and Circle K for convenience needs.
Where can I find financial services or ATMs near Dutch Bros Coffee?
Nearby financial services and ATMs include Bitcoin Depot, The Exchange Network ATM, Just Digital Coin Bitcoin ATM, and LibertyX Bitcoin ATM.
Are there any nearby dining options to try after visiting Dutch Bros Coffee?
Yes, nearby dining includes Al Fuego Mexican Restaurant, China Wok (Asian cuisine), Maya's Kitchen Indian Cuisine, City of Spice (Indian and Halal), Kampai Japanese Restaurant, and Sushi Ave.
Does Dutch Bros Coffee offer any special promotions or free items?
Yes, you can get a free sticker on the first Wednesday of every month with each drink purchase, and a free birthday drink via the Dutch Bros app rewards program.