Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
2,028 reviews
5 stars
1,650
4 stars
181
3 stars
82
2 stars
36
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Staff Friendliness
Many reviews highlighted the friendly and attentive nature of the staff, contributing positively to the customer experience.
Order Accuracy
There were numerous complaints about incorrect orders and drinks being made wrong, leading to customer dissatisfaction.
Music Volume
Several customers noted that the music played in the establishment was excessively loud, making it difficult to communicate.
Cleanliness Issues
Some reviews mentioned unsanitary conditions, including finding hair in drinks, which raised concerns about hygiene.
- PSpotato sweetDec 31, 20255.0Workers are very friendly and also best coffee!
- SWShaun WilliamsDec 24, 20252.0I have never waited so long for a cup of coffee in my life. Service was so very slow line was to the street. Won't be going here again.
- SCSimone CertitudeDec 24, 20251.0*Very loud music at window* This happened last night, Dec 23, 2025 at approximately 10:49p. Employees were very kind. The chocolate man that took my order was very nice and accurate. The young lady that handed me my drink was friendly. Unfortunately the music being played by the baristas was so loud, I had to ask the young lady to repeat herself three times. Playing music is fine. It may help morale. But the music was blasting. That is super unprofessional. Especially when customers and staff need to be able to hear one another to complete their transactions. Thank you for reading this.
- BMBlaine McHoneDec 22, 20255.0Jayson is a way cool dude!!! Went through the drive thru last night and he was taking orders. His whole staff lives working with him and that was pretty cool to hear also. So happy to see everyone here always!!!
- JRJesus RoblesDec 19, 20252.0Son muy lentos, no solo aquí, también en la mayoria de estas sucursales que he ido!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 3045 E. Indian School Rd, Phoenix?
This Dutch Bros Coffee location is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee does not offer delivery; however, they provide curbside pickup at this location.
How can I place an order at Dutch Bros Coffee?
You can place an order using the Dutch Bros app available on iOS and Android, or order ahead via their quick link URLs for faster service.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer any caffeine-free drinks?
Yes, caffeine-free options include decaf espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for personal check acceptance.
Are there any nearby restaurants where I can grab a meal before or after visiting Dutch Bros Coffee?
Yes, nearby you can find Filiberto's Mexican Food for Mexican cuisine, Wingstop for chicken wings, and BobaWhaaat for bubble tea and Asian food.
What nearby services might be convenient when visiting Dutch Bros Coffee?
Nearby services include West Dermatology of Arizona for skin care needs, MAXIM Hair Restoration for hair loss treatments, and Central Nails for beauty services.
Are there any local fitness or activity centers near Dutch Bros Coffee?
Yes, TITLE Boxing Club Arcadia and Anatome gym are close by if you're interested in fitness activities before or after your coffee visit.
How can I receive a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to get a free drink reward on your birthday or let your broista know if you don't have the app.