Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
578 reviews
5 stars
418
4 stars
48
3 stars
23
2 stars
26
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiencing delays of over 30 minutes.
Staff Attitude
While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior and poor customer service.
Drink Quality
Several customers noted inconsistencies in drink preparation, with some receiving incorrect orders or poorly made drinks.
Overall Experience
Despite some negative experiences, many customers expressed a strong preference for Dutch Bros over competitors, citing great drinks and a fun atmosphere.
Location Issues
The drive-thru layout and heavy traffic around the location contributed to customer frustrations regarding service efficiency.
- JVJohn V4 days ago5.0We so love you guys. You have a great selection of drinks and food plus the people there are fantastic and really great at everything they do.
- JEJulia EscalanteNov 5, 20251.0Slowest staff! Definitely avoid this place. So may high school kids in the mornings
- LMLauryn MarecekNov 1, 20251.0Waiting over 30 minutes in a stand still line and I can't even get out of this horrendous drive thru!!!! Not a good way to start my birthday. Never again. Not worth the free drink
- ZFzachary freyOct 26, 20253.0First time at this location. I could have purchased and brewed a pot of coffee quicker than it took for me to place and receive my order at this location. (Note: I was the 2nd customer in line and they only had 3 vehicles in drive thru
- BBBriana BryantOct 26, 20255.0It’s Dutch. Lines can be ridiculous but when you learn to expect that it’s no biggie. Turn on some music and relax while you wait for a good coffee. The staff are wonderful and can be fun to chat with.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 605 W. Bell Road, Phoenix?
Dutch Bros Coffee at 605 W. Bell Road is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Absolutely! The broistas are always happy to customize your drink the way you'd like.
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may not accept personal checks, so check locally.
Is there a birthday reward at Dutch Bros Coffee?
Yes! By downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Let your broista know if you don't have the app!
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee does not offer delivery directly. However, third-party businesses may offer delivery services.
What nearby places can I visit along with Dutch Bros Coffee at 605 W. Bell Road?
Nearby you can find popular spots such as Rally's at 617 West Bell Road for fast food, Samurari Sam's Teriyaki Grill for Japanese cuisine, and WinCo grocery store. You may enjoy grabbing a coffee and then visiting these places for food or shopping.
Are there car rental services near Dutch Bros Coffee at 605 W. Bell Road?
Yes, nearby car rental agencies include Enterprise Rent-A-Car and Alamo, which could be useful if you're planning a trip or need a rental vehicle after stopping by Dutch Bros Coffee.
Where can I find automotive services close to Dutch Bros Coffee at 605 W. Bell Road?
Near Dutch Bros Coffee, you can find automotive service centers such as Take 5 Oil Change, Discount Tire, Bell Collision Center, and Bell Auto Spa for various car maintenance and repair needs.
Is there a place near Dutch Bros Coffee where I can get a quick snack or gas?
Yes, Circle K, a convenience store and gas station, is nearby. It's a convenient spot to fuel up your vehicle or grab a quick snack before or after enjoying your Dutch Bros Coffee.