Dutch Bros Coffee

4.4
3318 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available
  • Drive-throughAvailable

Location

Dutch Bros Coffee
4433 N 7th Street, Phoenix, AZ
85014, United States

Hours

Reviews

4.4
3,318 reviews
5 stars
2,455
4 stars
411
3 stars
153
2 stars
73
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 30 minutes, at this location's drive-thru.

Staff Friendliness

Many reviews highlighted the friendly and helpful nature of the staff, contributing positively to the customer experience.

Drink Quality

Several customers expressed dissatisfaction with the quality of drinks, mentioning issues like watered-down beverages and incorrect orders.

Management Issues

Customers noted a lack of effective management during busy times, leading to poor prioritization of orders and overall service delays.

Customer Experience

While some customers had positive experiences, others reported uncomfortable interactions with staff, indicating inconsistency in customer service.
  • MM
    Maria Fernanda Rascon Marquez
    3 days ago
    5.0
    Amazing service the person that helped me out which was breidy helped me out with finding out my desired drink was patient and helped me download my Dutch bros app so I can become a member. Felt appreciated and helped highly recommend coming to this Dutch bros
  • MB
    Mlissa Brantley
    Nov 18, 2025
    2.0
    Usually my coffee is always delicious. For some reason my Americano was not good this morning. 😢
  • BR
    Brandon Ricker
    Nov 11, 2025
    5.0
    So as I was passing the VA center, an individual had walked out in front of me and caused my drinks to go flying. So I made my way back to this location to put in a new order. And they helped with my drinks! I was ready to drop more on new replacement drinks and they helped cover it! Thank you for the great service an on Veterans day too!! This Dutch Crew was the best!
  • LL
    Louie Lin
    Nov 3, 2025
    1.0
    Super slow drive through. Took about 30 min to get a drink. No friendly staff. They want you in and out. Not happy with my drink either. Drink was mostly ice.
  • CW
    Charlotte Williams
    Nov 3, 2025
    2.0
    Placed an order online and it wasn’t not even in their system when I got there. Had to wait in a very long line, close to 15 minutes. Will not be going back again.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!