Dunkin'

3.7
432 reviews
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Business Details

1615 N 99th Ave, Phoenix, AZ
85037, United States
(623) 936-6317
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1615 N 99th Ave, Phoenix, AZ
85037, United States

Hours

Reviews

3.7
432 reviews
5 stars
214
4 stars
63
3 stars
39
2 stars
22
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and poor attitudes.

Product Quality

Many customers express dissatisfaction with the freshness and quality of food items, particularly donuts and sandwiches.

Order Accuracy

Numerous reviews mention issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews highlight concerns about cleanliness and hygiene in the store, particularly in food preparation areas.

Availability

Customers frequently report that popular items are often out of stock, leading to disappointment.
  • AB
    Amber Barnes
    Dec 19, 2025
    1.0
    Very disappointed today. I've gone to Dunkin Donuts and preferred them over Starbucks and everyone else for a long time! I always order my drinks the same. I like iced coffees with NO ice. This was never an issue before but today is the first day where 2/3 of my cup is GONE! They will NO longer fill the cup all the way to the top if you choose no ice. I'm sure for "less ice" they would probably give you a 1/4 missing as well. This is ridiculous the way that companies raise prices but still find way to skim off of you some how. Will probably delete my app after spending the rest of my money on it and never return. Staff was still nice. 😔 What a shame.
  • OP
    Olga Pritch
    Dec 6, 2025
    1.0
    It weired I can almost never can get a sandwich on a plain bagel because it is sold out by 10.30am. I have stopped 3 times during last 2 months and it was always sold out. By thw way they were out of croissant couple times to along with the bagels. I don't wan't to stop here anymore and test my luck. There is no easy car exit from this coner and I stop just to get a donut sandwich. When it is not there the only thing I do is to try to get out from this busy corner, waiting on busy traffic lights to get to the right direction. Very disappointing.
  • JM
    Jordia MesaArizona
    Nov 7, 2025
    4.0
    Liked it
  • CA
    Christopher Arizola
    Nov 3, 2025
    5.0
    Amazing staff especially Michael great guy 👍
  • JT
    Jorge Takashima
    Oct 13, 2025
    5.0
    Recomendado muy sabroso
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Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 1615 N 99th Ave, Phoenix, AZ?

Dunkin' is open Monday to Friday from 5:00 AM to 4:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.