Brand Certified
Dunkin'
3.5(621 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
21250 N Cave Creek Rd, Phoenix, AZ
85024, United States
Certified by Dunkin' • Feb 22, 2026
(602) 687-7372
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
621 reviews
5 stars
279
4 stars
93
3 stars
48
2 stars
44
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently complained about long wait times, particularly in the drive-thru, with some reporting waits of 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Food Quality
Several customers reported receiving stale or poorly prepared food, including burnt items and donuts that were not fresh.
Staff Attitude
Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.
Product Availability
Customers noted frequent shortages of donuts and other menu items, which was particularly disappointing given the establishment's focus on donuts.
- ESElliana SainzFeb 15, 20264.0One-time I went thru the drive-thrue and um when my mom got heart donuts and they were all squished in the bag but the donuts are amazing just thinking about them makes my mouth drool 🤤❤️❤️🤤
- RHRiley HammettFeb 11, 20265.0I’ve been to other Dunkin’s in this area and this one is by far the best! The food is always good and the people are always kind!
- KKKhrystynaFeb 7, 20262.0When they make the food right IT IS GOOD, but that’s only about half the time. They always forget something, and i get it if its once, but its almost EVERY SINGLE TIME ( and i go here multiple times a week ). Today, i ordered a latte, got an original coffee, gave it back, received black coffee?? and then finally received a coffee that tasted like the remainder of the dirty coffee mix. Absolutely no apologies were given and it seemed like they were just trying to rush remaking (or just spilling out the nasty coffee and adding mystery milk, since they never asked what kind) and calling it a day. Why hire someone that doesnt know the difference between a latte and a regular coffee AT A COFFEE SHOP ?? Some of the staff are nice about it, but some have no idea what they are doing unfortunately.
- MRMargaret RehbergFeb 5, 20262.0Donuts just not good since they're not made in the store. Very limited selection coffee not as good as it used yo be tastes more like Starbucks now
- JVJose ValenzuelaJan 26, 20265.0loloololololol, most people here complain that the wait is too long or their food was messed up. most of these complaints are from people who see the drivethru line wrapping around the shop and are surprised they have to wait ten minutes or more to get their food. most workers here are taking up orders at front and the grill is busy.
Frequently Asked Questions About Dunkin'
What are the main products offered at Dunkin' in Phoenix, AZ?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal lattes and refreshers.
What are the operating hours for Dunkin' at 21250 N Cave Creek Rd?
Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products in advance via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for fast grab and go experience.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' has a drive-thru available for convenient service.
What new seasonal drinks are available at this Dunkin' for the holiday season?
This holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Which nearby places could I visit before or after enjoying a meal at Dunkin'?
Nearby places include Cave Creek Plaza for shopping, Burger King and Cafe Balkan for different dining options, and Quick Quack Car Wash for vehicle cleaning services.
How can nearby public locations assist customers finding Dunkin' at 21250 N Cave Creek Rd?
Customers can use Cave Creek Plaza nearby as a landmark or visit neighboring spots like Burger King and Quiznos; these well-known locations make Dunkin' easy to locate in the area.
Are there other food options close to Dunkin' for groups with varied tastes?
Yes, in addition to Dunkin', nearby food options include Burger King, Quiznos sandwich shop, Salad and Go, Cafe Balkan Mediterranean restaurant, and Rochelli's Pizza House.
What payment methods are accepted at this Dunkin' location?
Dunkin' in Phoenix accepts both debit and credit cards for payment.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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