Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
601 reviews
5 stars
274
4 stars
91
3 stars
47
2 stars
43
1 star
146
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders, including wrong drinks and missing items.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru, with waits of 20-30 minutes being common.
Staff Attitude
Customer feedback indicated a lack of friendliness and professionalism among staff, with several instances of rude behavior noted.
Product Quality
Several customers expressed disappointment with the quality of food and drinks, mentioning stale donuts and poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported unkempt conditions and a messy store environment.
- CLClaire LibertyNov 9, 20251.0Got my order completely wrong and took SO long, and every worker seemed so rude
- NONicole OmattaNov 7, 20251.0So this was my matcha LARGE DRINK they handed me. I received my drink and turned right back into the drive thru explaining to them they gave me half a cup of my matcha drink being there is 4 inches of foam smh they told me my drink had to “settle” in order smh mind you I work at Dunkin so I know they didn’t make enough the first time and their way of fixing it was adding milk to my cup lol wow what a joke on top of that they didn’t even mix the cup so you can see all the milk on top gross
- AAAbbeNov 6, 20253.0literally the only place i have ever gone where they’ll mess up your coffee and when you ask them to fix it they mess it up more and hand it back with confidence
- CBCheddar BOct 27, 20251.0I’ve gone to this location quite a bit lately because my wife is pregnant and craves it a ton. EVERY single time they have gotten our order wrong. They always have attitude and act like they’re forced to be there. This last time there was a long dark hair in our breakfast sandwich. They’re so disgusting and moody. You pay almost $2 for extra bacon and they give you 3 tiny half strips. It’s ridiculous. Needs new management and employees
- JMJacob MoyerOct 23, 20253.0Store appears to be clean however they are a little slow when it comes to fulfilling orders. Seems like management changed and they hired all new people?? Old team was much more efficient and remember customers. Still better than the 87th st location.
Frequently Asked Questions About Dunkin'
What are the main products offered at Dunkin' in Phoenix, AZ?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal lattes and refreshers.
What are the operating hours for Dunkin' at 21250 N Cave Creek Rd?
Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products in advance via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for fast grab and go experience.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' has a drive-thru available for convenient service.
What new seasonal drinks are available at this Dunkin' for the holiday season?
This holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Which nearby places could I visit before or after enjoying a meal at Dunkin'?
Nearby places include Cave Creek Plaza for shopping, Burger King and Cafe Balkan for different dining options, and Quick Quack Car Wash for vehicle cleaning services.
How can nearby public locations assist customers finding Dunkin' at 21250 N Cave Creek Rd?
Customers can use Cave Creek Plaza nearby as a landmark or visit neighboring spots like Burger King and Quiznos; these well-known locations make Dunkin' easy to locate in the area.
Are there other food options close to Dunkin' for groups with varied tastes?
Yes, in addition to Dunkin', nearby food options include Burger King, Quiznos sandwich shop, Salad and Go, Cafe Balkan Mediterranean restaurant, and Rochelli's Pizza House.
What payment methods are accepted at this Dunkin' location?
Dunkin' in Phoenix accepts both debit and credit cards for payment.