Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
745 reviews
5 stars
368
4 stars
118
3 stars
86
2 stars
51
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to frustration and disappointment.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and lack of attention to customer requests.
Product Availability
Customers frequently noted that the location was often out of popular items, including donuts and specific food options.
Cleanliness and Organization
Several reviews mentioned disorganization and cleanliness issues within the store, affecting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff at certain times, indicating that experiences can vary.
- MMMaria mendozaNov 10, 20251.0Angelica from tonight’s closing shift needs better customer service.
- RRRay J RodriguezNov 5, 20255.0Awesome drive thru service!
- MDManyfacegoddess DevonnSep 17, 20251.0I said LESS ICE and my cup was half full of ice for 7 damn dollars! Read the damn order notes.
- AGangela gSep 12, 20251.0worst dunkin experience i’ve ever encountered. this reminded me why i prefer starbucks. went at 4am to get the new sabrina carpenter refresher order 2 drinks and got the cup for some reason we had to park and wait for 10 minutes for 1 drink and 2 cups!! make it make sense and on top of that the drink tasted like sour milk and there was aveno lotion in the kitchen where they make the drinks and food! like what! even if it’s a last resort do not go here it’s not worth the poor service
- LGLucas GAug 2, 20255.0Consistently the best Dunkin we've tried. We have three others that we have frequented in the past and none compare to the Bethany Home location! Drinks are always made right, foods perfect, and they're FAST!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Phoenix, AZ?
Dunkin' in Phoenix, AZ operates from 4:00 AM to 8:00 PM Monday through Friday, and 5:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some of the specialties available at this Dunkin' outlet?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' on 2420 W. Bethany Home Rd?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What new holiday beverages can I try at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Are children welcome at this Dunkin' location and are there vegetarian options?
Yes, children are welcome and vegetarian options are available at this Dunkin' location.
What nearby restaurants can I visit before or after stopping by Dunkin'?
Nearby dining options include Wingstop, Juliobertos Mexican Restaurant, Oaxaca Restaurant, Senor Muertos Mexican Pizza, Samurai Sam's Japanese Restaurant, Subway, and Whataburger.
Are there convenient nearby gas stations or convenience stores around Dunkin' at 2420 W. Bethany Home Rd?
Yes, nearby gas stations and convenience stores include Circle K, Bethany Home Shell, ampm, ARCO, and the Blue Rhino Propane Exchange for propane supplies.
What transportation or service stores are located near this Dunkin' for added convenience?
Nearby you can find Cricket Wireless for mobile phone needs, several Bitcoin ATMs like Bitcoin of America and LibertyX, U-Haul Neighborhood Dealer for truck rentals, and Green Light Car Sales LLC for used cars.