Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
751 reviews
5 stars
369
4 stars
119
3 stars
86
2 stars
52
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and dismissive attitudes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail.
Product Availability
Customers frequently noted that the location was out of popular items, including donuts and specific food options.
Speed of Service
While some praised fast service, many others experienced long wait times and delays in receiving their orders.
Cleanliness and Quality
Several reviews mentioned unsanitary conditions and old or stale food items, impacting overall satisfaction.
- GRg rDec 25, 20251.0Horrible service rude attitude took ten minutes to get a coffee and muffin
- CRCrystal RoseDec 22, 20252.0Decided to give Dunkin another try after multiple bad experiences- this was a new location & I arrived maybe 10 min before 7am; there were 3 employees working who all looked at me but did not say a word. About 10 min later the furthest employee working at the drive through window finally said she’d be right with me. If my hot coffee would have tasted the least bit decent I wouldn’t have minded the unwelcoming/ unfriendly service, but it was terrible & yet again not a great experience overall
- DEDJ Fantastico EntertainmentDec 19, 20251.0Faltaban aún 10 minutos para cerrar. Cuando me dijeron que ya no había donas . Lógicamente ya no quisieron ensuciar
- KRKatherine RastaNov 26, 20251.0Horrible coffee it was lukewarm paid for cold foam didn’t get any tested horrible was on my way to work and didn’t have time to return it so I threw it away and went to Starbucks
- MMMaria mendozaNov 10, 20251.0Angelica from tonight’s closing shift needs better customer service.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Phoenix, AZ?
Dunkin' in Phoenix, AZ operates from 4:00 AM to 8:00 PM Monday through Friday, and 5:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some of the specialties available at this Dunkin' outlet?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' on 2420 W. Bethany Home Rd?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What new holiday beverages can I try at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Are children welcome at this Dunkin' location and are there vegetarian options?
Yes, children are welcome and vegetarian options are available at this Dunkin' location.
What nearby restaurants can I visit before or after stopping by Dunkin'?
Nearby dining options include Wingstop, Juliobertos Mexican Restaurant, Oaxaca Restaurant, Senor Muertos Mexican Pizza, Samurai Sam's Japanese Restaurant, Subway, and Whataburger.
Are there convenient nearby gas stations or convenience stores around Dunkin' at 2420 W. Bethany Home Rd?
Yes, nearby gas stations and convenience stores include Circle K, Bethany Home Shell, ampm, ARCO, and the Blue Rhino Propane Exchange for propane supplies.
What transportation or service stores are located near this Dunkin' for added convenience?
Nearby you can find Cricket Wireless for mobile phone needs, several Bitcoin ATMs like Bitcoin of America and LibertyX, U-Haul Neighborhood Dealer for truck rentals, and Green Light Car Sales LLC for used cars.