Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
664 reviews
5 stars
333
4 stars
111
3 stars
53
2 stars
47
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and inconsistent food quality were noted, leading to customer frustration.
Staffing Issues
Several reviews mentioned that the location is often understaffed, impacting service speed and order fulfillment.
Food Quality
While some customers enjoyed the food, there were numerous reports of stale or poorly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
- MWMike WoodwardNov 12, 20255.0Always great coffee— made fresh— friendly staff
- GBGerald BolingNov 6, 20255.0Good Customer Service
- MFMatthew FarnsworthOct 26, 20255.0I go out of my way to go to this dunkin vs the one right around the corner from me. I am thinking about moving closer...
- NHNicole HayesOct 23, 20252.0I literally just drove off after going through the drive-through asking for chocolate frosted glaze, vanilla frosted, and glazed doughnut two of each to make half a dozen I checked my order at the window it’s wrong. I asked her to fix it. She goes back and makes it wrong again, but I don’t notice that she made it wrong again because I’ve driven off already assuming that she corrected the error. So damn annoying. 3:51pm left the time as I don’t know the name of the woman who will not only took my order and after me Clarify it still getting it wrong. In this economy people don’t have money to be paying for what they didn’t order and don’t want and don’t like
- MAMatthew AndersenOct 20, 20251.0The absolute worst customer service I’ve ever experienced. Refused to refund an order they wouldn’t fulfill - which is theft!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Phoenix, AZ?
Dunkin' is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and take advantage of both curbside pickup and delivery services.
What new holiday drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru for your convenience.
What specialties can I find at Dunkin' in Phoenix?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location.
Are there other coffee shops near Dunkin' at 1543 E Bethany Home Rd?
Yes, nearby coffee shops include Starbucks and Luci's Marketplace, which can be convenient options if you're exploring the area.
What dining options are near this Dunkin' location if I want to continue my meal?
Nearby restaurants include Bluewater Grill Phoenix (seafood and sushi), Z'Tejas Mexican Restaurant and Grill, and Aftermath Restaurant for American cuisine and cocktails.
What other services and shops are close to Dunkin' that I might visit?
Nearby you can find services such as Beardsmith and Barber, Phoenix iPhone Repairs, GMF Bicycle Shop, and beauty salons like Tiffany's Nail Salon and Salon 16.