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Dunkin'

3.2
(572 reviews)

Business Details

1000 East Bell Road, Phoenix, AZ
85022, United States
(602) 457-4777
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1000 East Bell Road, Phoenix, AZ
85022, United States

Hours

Reviews

3.2
572 reviews
5 stars
239
4 stars
62
3 stars
35
2 stars
40
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Product Availability

Many reviews highlighted frequent shortages of popular items, including donuts and drinks, causing frustration among customers.

Cleanliness Concerns

Several customers noted unsanitary conditions in the store, including dirty counters and restrooms, which detracted from their overall experience.

Mixed Food Quality

While some customers enjoyed the coffee and certain food items, others reported stale or poorly prepared food, leading to inconsistent experiences.
  • MP
    Michael Prindle
    3 days ago
    5.0
    I have been coming to Dunkin donuts for years because I love the coffee. Moved about a year ago up to this neighborhood and started coming to this dunkin'. The staff here is always friendly and very helpful. Great customer service and a very clean store. Today, Ruby provided exceptional customer service once again, so I wanted to post about it and leave a great review about this particular location. If you love coffee and donuts then this is a great location to check out.
  • ME
    Manny E
    Jan 20, 2026
    1.0
    Waited 45 mins in drive thru to pick a pre-order and they still didnt have my simple med coffee ready. Took Carter, an extra five mins just to come to the drive thru window to tell me that my drink was not ready. Will definitely call into the corp office to complain. Will not visit this location ever again. Terrible store.
  • PP
    Pulga
    Jan 17, 2026
    5.0
    As always, my iced mocha with cream and sugar is on point. Consistency is hard to find
  • CR
    Charles Lee Ray
    Dec 13, 2025
    1.0
    Came in with my friends to grab a quick coffee and tea before we had a reservation @ 10. Our orders were very simple two out 4 of them were teas and it took us over 30 mins to get. They admitted to forgetting two drinks. It was a slow Saturday morning ASHAME
  • MB
    Margaret Bedonie
    Nov 15, 2025
    1.0
    The month of November and they didn’t have pumpkin donuts. The girl in drive thru did not greet or say thank you. So rude!!! No customer skills!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1000 East Bell Road in Phoenix, AZ?

Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

What meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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