Dunkin'

3.4
1145 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1025 N 67th Ave, Phoenix, AZ
85043, United States

Hours

Reviews

3.4
1,145 reviews
5 stars
495
4 stars
153
3 stars
107
2 stars
71
1 star
319

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Customer Service

Feedback on staff behavior was mixed; while some customers praised friendly service, others experienced rudeness and poor attitudes.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and unclean food preparation areas.

Product Availability

Customers expressed frustration over the frequent lack of donuts and other menu items, especially during peak hours.

Service Speed

Long wait times were a common complaint, particularly in the drive-thru, with some customers waiting over 20 minutes.
  • EQ
    Elizabeth Quigley
    3 days ago
    5.0
    The staff member, Micheal, took time to go over tje iced drinks and even offer his favorite. I wejt with the iced carmel coffee and it was fabulous. Thanks, Micheal, fornthe excellent service.
  • MM
    Maria Martinez
    5 days ago
    3.0
    employees are great but overheard manager saying to another customer“I don’t put that trash in my body” when talking about the cookie butter latte . unfortunately that was the same drink I was picking up
  • DS
    Damonique Sauceda
    5 days ago
    1.0
    This by far the worst dunkin ive been to never make anything at all right drink taste very biter there would be no one in the lobby and drinks still arent made
  • KL
    Kimberly Lopez
    Oct 13, 2025
    1.0
    This location seems to have a problem getting the order right. NEVER get it right!! Drinks came less then full and not one of the half dozen donuts I ordered was right!
  • WC
    WS C
    Oct 13, 2025
    2.0
    Went in for a medium ice carmel craze. Recieved my drink and it tastes like straight black coffee wirh milk. Asked for some sweetener to add to my drink. Instead she said shell make a new one. This time it tasted like straight sugar. I ended up mixing them and it came out do able. There's a recipe you have to follow.So I don't understand why she didn't get it right.The first time. Thx for the free coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Phoenix, AZ?

Dunkin' in Phoenix, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.