Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
508 reviews
5 stars
216
4 stars
84
3 stars
48
2 stars
37
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and hair found in food.
Product Quality
Customers frequently complained about stale or poorly made donuts and inconsistent drink quality.
Staffing Issues
Multiple reviews noted that the location is often understaffed, leading to long wait times and service delays.
- TCTrudy Castanelli2 days ago2.0We had an emergency trip out of town. The man.....I think he was the manager, had a very bad attitude!! It wasnt only focused on us but the employees that were working. He really made the atmosphere feel very uncomfortable. He didn't act like he wanted to work but there are people out here that have problems, or other issues that they need to stop for coffee or food and he made it feel like we were an incon.
- NLNathan Longoria5 days ago5.0Very nice and helpful
- AMAlbert MartinezNov 16, 20251.0Worst customer service ever. My family and I were the only customers in the store and we stood at the counter for 5mins and neither one of the two employees even acknowledged our presence. The lady working the drive thru repeatedly looked at us and continued to take new drive thru orders without even a simple ‘hey guys, be with you in a second’. It must be this shopping center strip. Zoyo is just as bad. Save your self the hassle and just drive up the road to Bosa. Much better selection and very welcoming staff to great you.
- ARAngel rossSep 26, 20251.0I waited in line for 10 Min. They literally took my order no issue ever but then i get there they make all of my things and then stand there and talk and no one’s helping me. Then they give me my food and it takes them an extra 5 min just to hand me a coffee that takes 2 Min to make. Idc about waiting but when i can clearly see you guys looking at me and purposely ignoring me it’s a problem.
- SSStorm ShadowSep 3, 20254.0Dunkin' / Baskin Robbins always delivers when it comes to ice cream, and this location is no exception. They have a wide variety of flavors to choose from, and everything tastes fresh and delicious. The shop is clean, cozy, and in a convenient location, which makes stopping by easy. Customer service is decent—nothing over the top, but friendly enough to get you what you need without issue. Overall, a solid place to enjoy some great ice cream. Definitely worth a visit if you’re in the area!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' located at 4923 E Chandler Blvd, Phoenix, AZ?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location offers drive-thru service and delivery options including curbside pickup.
What types of meals can I find at Dunkin' in Phoenix, AZ?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
What special holiday drinks are available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts credit and debit cards for payment.
Does this Dunkin' serve vegetarian options?
Yes, Dunkin' offers vegetarian-friendly menu items.
What nearby restaurants can I visit before or after your Dunkin' visit?
You can try nearby options like QDOBA Mexican Eats, El Jefe Tacos, Wendy's, Capriotti's Sandwich Shop, or Bell' Italia Pizzeria.
Are there nearby spots for frozen treats and smoothies around Dunkin'?
Yes, Zoyo nearby offers frozen yogurt, ice cream, and smoothies, a great stop before or after your coffee visit.
What nearby businesses provide services related to beauty, hair, or tattoos close to Dunkin'?
Close by are several beauty and tattoo spots including DarkArt Tattoo Collective, Scooby Tattoos, The Salon Spot, Blanca Luna Hair Stylist, John’s Cutting Edge Barber Shop, Legend Nails, and Hair Art by Martha.