Brand Certified
Dunkin'
3.4(522 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4923 E Chandler Blvd, Phoenix, AZ
85048, United States
Certified by Dunkin' • Feb 22, 2026
(480) 705-2376
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
522 reviews
5 stars
219
4 stars
88
3 stars
49
2 stars
39
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, unprofessional behavior, and lack of urgency in addressing customer needs.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
Product Quality
Several reviews mentioned stale or poorly made donuts and food items, leading to dissatisfaction with the product quality.
Management Issues
Feedback indicated significant problems with management, including unprofessional behavior and lack of accountability, which negatively impacted the overall customer experience.
Cleanliness
Customers noted cleanliness issues within the store, including dirty counters and unsanitary conditions.
- JRJoe R (Joe rugged)Feb 13, 20261.0Extremely poor service. I waited 20 minutes in a near-empty lobby while several people behind me were served first. When I checked on my order, the staff just yelled to someone in the back instead of checking around for the food. Instead of responding back to me, little lady ignored me to go on their phones. Someone in the back two minutes later walk to a front counter, where the drive-through ready to go food is where My turkey croissant was just sitting there the whole time . was finally handed over cold and smashed into a ball. Not a single apology from the team for the delay or the quality of the food. Order number 2273 2/13/2 68:14am
- JDJoseph DuncanJan 30, 20265.0🥰
- JSJoe SaJan 17, 20261.0Stay away from this place. Every time I’ve done walk in service or online walk in service it’s been a complete disaster with slow and extremely poor service. Staff at this location are rude, constantly using poor language and have zero respect for the customers.
- RCRuby CommanderDec 30, 20254.0Donuts are dry at times. Usually out of several. I love their coffee though!! Friendly service.
- DHDesert girl at heartDec 30, 20254.0Donuts are dry at times. Usually out of several. I love their coffee though!! Friendly service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' located at 4923 E Chandler Blvd, Phoenix, AZ?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location offers drive-thru service and delivery options including curbside pickup.
What types of meals can I find at Dunkin' in Phoenix, AZ?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
What special holiday drinks are available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts credit and debit cards for payment.
Does this Dunkin' serve vegetarian options?
Yes, Dunkin' offers vegetarian-friendly menu items.
What nearby restaurants can I visit before or after your Dunkin' visit?
You can try nearby options like QDOBA Mexican Eats, El Jefe Tacos, Wendy's, Capriotti's Sandwich Shop, or Bell' Italia Pizzeria.
Are there nearby spots for frozen treats and smoothies around Dunkin'?
Yes, Zoyo nearby offers frozen yogurt, ice cream, and smoothies, a great stop before or after your coffee visit.
What nearby businesses provide services related to beauty, hair, or tattoos close to Dunkin'?
Close by are several beauty and tattoo spots including DarkArt Tattoo Collective, Scooby Tattoos, The Salon Spot, Blanca Luna Hair Stylist, John’s Cutting Edge Barber Shop, Legend Nails, and Hair Art by Martha.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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