Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and disorganized operations, particularly in the drive-thru.
Product Availability
Many reviews mentioned that staple items like donuts and drinks were often out of stock or incorrect, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of acknowledgment.
Cleanliness and Maintenance
Several customers noted that the location appeared dirty and poorly maintained, impacting their overall experience.
Management Concerns
There were multiple mentions of poor management practices, including staff training issues and inadequate response to customer complaints.
RC
Reluctant Cartoonist
Oct 23, 2025
5.0
The perfect place for my dunkin fix.
PF
Proctor Family
Oct 9, 2025
1.0
We stopped by around 10:30 a.m., and once again, there were no glazed Munchkins available — this is the third time in just a few weeks that this has happened. On a previous visit, we ordered regular glazed doughnuts instead, but they were hard and dry, almost like they were from the day before.
It’s frustrating that one of the largest doughnut chains can’t seem to keep staple items like glazed doughnuts or Munchkins in stock. To make matters worse, the drive-thru line was held up for several minutes while the car in front of us and the employee at the window sat chatting instead of keeping the line moving.
We’ve always enjoyed Dunkin, but lately this location has really fallen short. Hopefully management takes note and addresses the consistency and service issues.
W1
Witching Hour 1692
Sep 17, 2025
5.0
Pumpkin 🎃 spice is back 😍
JC
Jeff Carlson
Sep 12, 2025
2.0
Slow and unorganized service
AU
Ab U
Aug 21, 2025
1.0
Placed a mobile order And continued to wait in a line for 40 minutes before I was acknowledged. I ordered a bacon, avocado toast, and when I got it, my bread was soggy and it had no bacon. This is the fourth time that this location has not given me bacon on my avocado toast, but has charged me for it. I seriously don’t understand what’s so hard about it. Can someone not read? These people want jobs but simply cannot do it. This location is terrible. Do not visit it. Honestly, it should be shut down. The people that work there don’t even do their jobs anyways.
What are the operating hours of Dunkin' in Phoenix, AZ?
Dunkin' in Phoenix, AZ is open Monday through Friday from 4:30 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products through a mobile app?
Yes, you can order your Dunkin' favorites using the Dunkin’ mobile app available on both iOS and Android platforms.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers new treats like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru service, but it offers delivery and curbside pickup.
What are some nearby places to visit around Dunkin' at 15530 N Tatum Blvd, Phoenix?
Nearby places include GoWireless Verizon Premium Retailer for mobile needs, Herbal Nails & Spa for relaxation, and Firehouse Subs Tatum Park Place for fast sandwiches.
Are there wellness or medical centers near Dunkin'?
Yes, you can find Village Medical at Walgreens, MixLab, and various doctors' offices such as David Glassman, DO and Gina Montion, MD near Dunkin'.
Can I visit other dining options near Dunkin'?
Yes, nearby dining options include The Sicilian Baker, The Sicilian Butcher, Firehouse Subs, and Robeks Fresh Juices & Smoothies for a variety of food and beverage choices.
Does Dunkin' offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit cards for payment.