Dunkin'

3.8
741 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2322 E. Thomas Rd, Phoenix, AZ
85016, United States

Hours

Reviews

3.8
741 reviews
5 stars
364
4 stars
138
3 stars
71
2 stars
48
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the store, including dirty surfaces and unkempt staff.

Product Consistency

There were numerous complaints about inconsistent product quality, with drinks and food often not meeting expectations.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of attention from employees.

Management Issues

Several reviews pointed to poor management practices, including being out of stock on common items and inadequate staff training.
  • KJ
    K. Jackson
    Sep 15, 2020
    4.0
    Dunking donuts on Thomas near 24th street has lost its quality to the point where they should be ashamed to sell donuts that are so poorly made... they weren't fresh and their filled donuts were basically empty!! And most of the flavors I requested were sold out... Hay you sell donuts, that's what you do, so why are you out of so many flavors

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2322 E. Thomas Rd, Phoenix?

Dunkin' in Phoenix is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery or curbside pickup?

This Dunkin' location provides delivery service and curbside pickup options for your convenience.