Dunkin'

3.8
741 reviews
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Business Details

2322 E. Thomas Rd, Phoenix, AZ
85016, United States
(602) 954-8464
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2322 E. Thomas Rd, Phoenix, AZ
85016, United States

Hours

Reviews

3.8
741 reviews
5 stars
364
4 stars
138
3 stars
71
2 stars
48
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews mentioned the location being dirty and unsanitary, impacting the overall experience.

Product Consistency

Customers experienced inconsistency in food and drink quality, with complaints about incorrect orders and stale items.

Staff Friendliness

While some staff were praised for being friendly and accommodating, others were noted for their rudeness and lack of professionalism.

Management Issues

Frequent complaints about management practices and staffing shortages, leading to operational inefficiencies.
  • BB
    Ben running bear
    Apr 9, 2022
    5.0
    Most of the time I will go through the drive through. They always have what my taste buds have ordered. I am always amazed and amused by some of the servers at these drive through places, she handed me my order, I said great! Her response was, your welcome. I do not say thank you as I am providing them with my hard earned dollars, not the other way around. These dollars help them keep the business alive. It is the customer who has the thank you coming. Not an attitude for NOT being thanked. This needs to be addressed by the shop owners, and the cashier and other workers not expect to be thanked. Have a great day!
  • DE
    DJ Eickhoff
    May 10, 2021
    1.0
    Seemingly always understaffed and often times don’t have menu items. Update: lobby closes during normal business hours. Really don’t know what is going on with this place.
  • BB
    Breanna Barraza
    May 28, 2020
    1.0
    This place sucks. The employees tell you to hold on while your ordering and don’t turn the mic off so you can here there whole conversation they are having. The food and drinks taste nasty like they don’t clean the equipment. If I could rate this place zero stars I would
  • MB
    melissa Brown
    Mar 31, 2017
    3.0
    It's okay
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2322 E. Thomas Rd, Phoenix?

Dunkin' in Phoenix is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery or curbside pickup?

This Dunkin' location provides delivery service and curbside pickup options for your convenience.