Brand Certified
Dunkin'
3.8(741 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2322 E. Thomas Rd, Phoenix, AZ
85016, United States
Certified by Dunkin' • Feb 22, 2026
(602) 954-8464
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
741 reviews
5 stars
364
4 stars
138
3 stars
71
2 stars
48
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty surfaces and unkempt employees.
Product Consistency
There were numerous complaints about inconsistent drink and food quality, with many customers receiving incorrect or poorly prepared items.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall experiences with staff were often negative.
Management Issues
Several reviews pointed to poor management practices, including being out of stock on common items and inadequate staff training.
- OOOJul 24, 20221.0Absolutely terrible. 2nd time they arent serving food and I waited 30 minutes in line to find this out.what is stopping yall from putting a sign out that specifies that???
- JTJoey TothJul 28, 20204.0The cashier was super friendly and she made everything super fresh it was a great experience I wish I remembered her name it was in the day time around noonish she was by herself but doing a fantastic job .
- EGeddy greenwoodDec 23, 20185.0Awesome place!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 2322 E. Thomas Rd, Phoenix?
Dunkin' in Phoenix is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery or curbside pickup?
This Dunkin' location provides delivery service and curbside pickup options for your convenience.
What breakfast and meal options are available at this Dunkin' store?
You can enjoy breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts at this Dunkin'.
Are there any special seasonal drinks currently available at this Dunkin'?
Yes! Enjoy the new Cookie Butter Cloud Latte, return of Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for faster service at Dunkin'?
Absolutely, you can order ahead using the Dunkin' mobile app available on both iOS and Android, for a fast grab-and-go experience.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts credit and debit cards for payment; cash payment methods are not specified.
Does the Dunkin' on E. Thomas Rd have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Which nearby services can I visit after enjoying a coffee at Dunkin'?
Nearby you can find A1 Auto Insurance and Progressive Insurance agencies for your insurance needs, or Transformation Cuts for a haircut or styling appointment.
Are there dining options close to Dunkin' if I want more meal variety?
Yes, Peter Piper Express offers pizza and buffet options, and Carl's Jr. provides fast food burgers, both located near Dunkin'.
Are there helpful amenities near Dunkin', like a car wash or rental kiosks?
Yes, Jacksons Car Wash offers auto detailing nearby, and there is a Redbox kiosk for rentals close to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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