Brand Certified
Dunkin'
3.9(793 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2345 W. Thomas Rd, Phoenix, AZ
85015, United States
Certified by Dunkin' • Feb 22, 2026
(602) 253-8657
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
793 reviews
5 stars
425
4 stars
135
3 stars
68
2 stars
46
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers expressed dissatisfaction with incorrect orders, including wrong items and missing components, leading to frustration.
Food Quality
Several reviews highlighted issues with food quality, including stale or hard items, while others enjoyed the coffee and breakfast options.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Operational Issues
Customers frequently mentioned problems with business hours and availability of menu items, leading to confusion and disappointment.
- ELEddie LopezFeb 15, 20265.0It's a great place to go for donuts always they've been around a long
- NRNikki RamirezJan 29, 20261.0Drive thru for lunch. The women took longer to give me back my card. Upon checking my receipt she gave herself a tip!! When I got down she played it off like it was only an accident. She instantly pulled money from register with only small glance of receipt. See video not genuine at all. Very unacceptable to STEAL money-wonder how many others shes done this too.
- CCCrisshelle CantleyJan 28, 20261.0The hard donuts I just purchased!! I'll be returning them in the morning. Thank goodness I got a receipt. I tried to call you
- SGShannon GilesJan 21, 20261.0I ordered a strawberry rockstar energy drink. I got in the car and half of the big large cup that they come in was pure strawberry syrup. I can’t even drink it.
- NSNeo SanchezJan 5, 20264.0Spent over 2 hours on my laptop via Dunkin' Guest wi-fi, it was pretty good. All while nursing a coffee, even better 👍 Wish I had access to more power outlets, but options are few to limit passersby. Other than that, good place to cyber and chill. Ask any server for a drink they recommend, they won't disappoint 😉
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Phoenix, AZ?
Dunkin' in Phoenix, AZ is open Monday to Friday from 3:00 AM to 7:00 PM, Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Phoenix?
You can enjoy breakfast, lunch, and brunch at Dunkin' in Phoenix.
What are some of the specialties of this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special drinks available at this Dunkin'?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
How can I order from Dunkin' Phoenix ahead of time for a faster experience?
You can order ahead using the Dunkin' mobile app available on both Apple and Android devices to enjoy a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Phoenix features a drive-thru service for added convenience.
What nearby fast food restaurants can I visit alongside Dunkin' in Phoenix?
Nearby fast food options include Taco Bell, McDonald's, and Arby's, all within the vicinity of Dunkin'.
Are there any nearby conveniences such as gas stations or convenience stores?
Yes, nearby conveniences include Circle K, Chevron Station Phoenix, and Chevron Phoenix, which offer gas station and convenience store services.
What nearby amenities or attractions could I visit before or after my trip to Dunkin'?
You could visit local attractions such as The Ocean Floor, an aquatic pet store and botanical garden, or relax at the Courtyard at Encanto apartments nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website