Domino's Pizza

3.4
479 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Phoenix? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4284 W Thomas Rd .

Location

Domino's Pizza
4284 W Thomas Rd, Phoenix, AZ
85019, United States

Hours

Reviews

3.4
479 reviews
5 stars
213
4 stars
67
3 stars
31
2 stars
16
1 star
152

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in delivery, with some waiting over two hours for their orders, and many receiving cold or incorrect items.

Customer Service

Feedback indicates a lack of professionalism and responsiveness from staff, with multiple instances of rude behavior and unhelpful responses to complaints.

Food Quality

While some customers praised the food, there were complaints about incorrect orders, cold pizzas, and unsanitary conditions.

Positive Staff Interactions

Despite the negative experiences, several reviews highlighted friendly and helpful staff members who provided good service.

Operational Challenges

Customers noted issues with order tracking, phone communication, and overall management, suggesting the location may be understaffed or poorly managed.
  • MS
    Mandy S
    Sep 4, 2025
    1.0
    Ordered 2 pizzas at 10:58 and quoted 17-29 min for delivery. 11:37 my pizzas finally went in the oven. Quality control check at 11:44 and SAT THERE UNTIL 12:24 when the delivery driver left. I got my pizza around 12:40. Pizza arrived luke warm at best and shocker....soggy! I asked for light sauce on both pizzas and one was ok but the other was dripping with sauce and so soggy. We still ate it because after an hour and a half we were all freaking starving and no way I wanted to wait another hour for a remake! The only thing made well was the brownie/cookie dessert. For 40.00 this was a huge disappointment.
  • OO
    O'Zandra
    Aug 30, 2025
    5.0
    Perfect! I ordered a large create-your-own pizza and garlic parmesan bone-in wings. The order was prepared to my specifications and delivered timely. The delivery driver was super nice and followed instructions to the T!
  • KB
    Kayla Bittersweet
    Aug 26, 2025
    1.0
    This store is a joke. Tracking my order through the app it said it was delivered I IMMEDIATELY CALLED THE STORE TO TELL THEM. The manager told me my order was still on the way I waited an extra 15 minutes before calling to find out it was giving to the wrong apartments. The girl that delivered my order WAS NASTY! still i wasn't rude. Called back to get my it redelivered gor another 45 minutes Called back to ask for my tip and they a manager by the name of Angel told me NO.
  • AR
    Abraham Rodriguez
    Aug 1, 2025
    1.0
    They were late with our pizzas and forgot out doing sauces which we paid extra
  • JA
    Joseph Allen
    Jun 13, 2025
    2.0
    Open till midnight but forces you to do deliver even if literally around the corner so they make extra money. Good thin crust pizza horrible service

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Phoenix offer?

Domino's offers a variety of Specialty Pizzas and options to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 4284 W Thomas Rd, Phoenix?

Delivery is available from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.