Customers frequently praised the food for its delicious flavors and authenticity, particularly highlighting dishes like jerk chicken, oxtails, and vegan options.
Service Experience
While many reviews noted friendly and welcoming service, there were also complaints about slow service and issues with order accuracy.
Atmosphere
The restaurant is described as clean and cozy, with a family-oriented vibe that enhances the dining experience.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes relative to the price, indicating a need for improvement in this area.
BB
Bryan
Feb 20, 2026
5.0
Came in and had the oxtails Brown Rice and cabbage.... Great flavor nice and hot..I'll be back
AH
Alex Harris
Feb 13, 2026
5.0
My family LOVES this place! Amazing service and even better food! 100% recommend
FP
Florence Trent, PhD
Jan 25, 2026
5.0
Food is delicious. It reminds me of home. I enjoy this restaurant everytime I visit Az
RS
Ray Sewell
Jan 25, 2026
1.0
This place doesn’t even deserve a star, their customer service is terrible. If you liked being ignored at the counter when trying to order your food and not welcomed in, also hung up twice on the phone, all because they’re holding an event this may be the place for you. It would have been my first time eating here but sadly I was treated poorly. So I won’t be coming back also I strongly do not recommend, very unprofessional establishment. I would have spent close to $100 today I am happy I saved my money today and every other day I would I have chose to eat there.
KS
Kelvin Smith
Jan 2, 2026
1.0
My girlfriend and I just came back from first Friday. Her being from the Caribbean wanted to try this place out because we’ve seen it on instagram and saw people were saying good things. She is from the east coast where this type of cuisine is 10/10. Unfortunately our experience was not the same. The girl taking the order was very nice and friendly. We ordered the oxtail, rice and peas and cabbage. She took our order and then we waited for about 10 mins( not long at all) while other customers ordered. There were two couples that ordered after us who received their food before us. Of course they were white. Then served us. The food itself was not good, no flavor and the rice was wet.. like dripping from who knows what. I’m sorry I love my people but it was blatant disrespect and just flavorless food.
Frequently Asked Questions About Desert Island Eatery
What are the regular business hours for Desert Island Eatery?
Desert Island Eatery is open Wednesday to Friday from 11:00 AM to 8:00 PM, and on Saturday and Sunday from 3:00 PM to 8:00 PM. It is closed on Monday and Tuesday.
Does Desert Island Eatery offer delivery and in-store pickup options?
Yes, Desert Island Eatery offers both in-store pickup and delivery services.
What cuisines and dietary options are available at Desert Island Eatery?
The eatery specializes in Caribbean and Jamaican cuisine and offers vegetarian, vegan, and gluten-free options.
Where is Desert Island Eatery located?
Desert Island Eatery is located at 4227 W Bell Rd, Phoenix, AZ 85053, United States.
Where can I view the menu and place an order for Desert Island Eatery?
You can view the menu and place orders online at https://desertislandeateryphx.com/menu.
What is the price range at Desert Island Eatery?
The price range at Desert Island Eatery is classified as moderate (TWO).
Is Desert Island Eatery open for takeout services?
Yes, takeout is available Wednesday to Friday from 11:00 AM to 7:45 PM, and on Saturday and Sunday from 3:00 PM to 7:45 PM. It is closed for takeout on Monday and Tuesday.
Are there any nearby Asian restaurants close to Desert Island Eatery?
Yes, nearby Asian dining options include Nora Asian Fresh and New Asian Kitchen, both offering a variety of Asian cuisine.
What dessert spots can I visit near Desert Island Eatery?
Near Desert Island Eatery, you can enjoy treats at Churro GoNUTZ, a dessert food truck, and 4Chion Foodie, known for cupcakes and desserts.
Are there any convenient stores or gas stations near Desert Island Eatery?
Yes, Circle K, a convenience store and gas station, is located nearby for quick stops before or after your visit.
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Certified February 22, 2026Yext Knowledge Graph
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