Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and burgers, others complained about melted blizzards and poorly prepared items.
Cleanliness
The restaurant was noted as clean by some customers, but others mentioned issues with food handling practices.
Value for Money
Customers expressed concerns about rising prices and perceived reductions in portion sizes, particularly for items like banana splits.
Positive Experiences
Despite the negatives, several reviews highlighted friendly staff and enjoyable food experiences, particularly with ice cream and blizzards.
DR
Dulce Ruiz
Oct 30, 2025
1.0
Was only given half of our order and when we tried to go back after noticing not even 5 minutes later we were told we couldn’t because kitchen was closed when it was there mistake.
NR
Nathan Ryder
Oct 22, 2025
3.0
Kids menu was very limited. Food was good, but not cheap or filling.
NH
Nanette Hartshorn
Oct 4, 2025
5.0
This location is really nice. The staff was friendly too. I will definitely go back.
MF
monse felix
Sep 9, 2025
4.0
Love ice cream and ice cream cakes are so delicous
DG
D. Gonzalez
Sep 4, 2025
5.0
Clean restaurant, food was freshly made and the staff was very efficient.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain.
What are the opening hours of Dairy Queen Grill & Chill during weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 10:30 PM.
Are there any differences in operating hours on weekends?
Yes, on Fridays and Saturdays, the restaurant is open from 10:30 AM to 11:00 PM, and on Sundays, it operates from 11:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly, welcomes children, and offers high chairs for young guests.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online for pickup and download the Dairy Queen app for exclusive deals and mobile ordering.
What amenities are available at Dairy Queen Grill & Chill?
The location provides seating, restrooms, high chairs, and a family-friendly environment.
Which places are near Dairy Queen Grill & Chill for additional dining options?
Nearby dining options include Dunkin' for coffee and donuts, Sa Bai Modern Thai for Thai cuisine, and El Pollo Loco for Mexican chicken dishes.
Are there automotive services close to Dairy Queen Grill & Chill?
Yes, several automotive services are nearby, such as Discount Brakes Tune N' Lube - Napa AutoCare Center and Simoniz Car Wash & Quik Lube, helpful if you need car maintenance while visiting.
What community or educational places are located near Dairy Queen Grill & Chill?
Places like Saint Maximilian Mary Kolbe School and Redemption Church - Arcadia Campus are near the restaurant, making it convenient for families and community members visiting the area.