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Dairy Queen Grill & Chill

4.1
(861 reviews)

Business Details

4140 E Thomas Rd, Phoenix, AZ
85018-7516, United States
(602) 956-3801
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4140 E Thomas Rd, Phoenix, AZ
85018-7516, United States

Hours

Reviews

4.1
861 reviews
5 stars
496
4 stars
186
3 stars
71
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted inconsistent food quality, particularly with melted Blizzards and poorly made items.

Cleanliness

While some customers noted the restaurant was clean, others mentioned unsanitary practices among staff.

Positive Experiences

Despite the issues, many customers praised the friendly staff and enjoyed the food, particularly the Blizzards.
  • SF
    Scott Family
    Feb 6, 2026
    1.0
    I had the strangest feeling when I left. Sick all day. And that red slop they dip the soft serve in? Questionable of what’s REALLY IN IT. Had a very strange synthetic toxic smell to it.
  • MT
    Maria Torres
    Feb 4, 2026
    1.0
    The drive thru person is rude. Nothing friendly about her.
  • BB
    Ben running bear
    Jan 31, 2026
    5.0
    Whenever my wife and I crave soft ice-cream and chocolate we head to DQ. This place can be addictive, excellent service and smiles, overall good quality.
  • BH
    BRIAN HOVRE
    Nov 30, 2025
    1.0
    Have a picture of a work who pulled up her pants and then touch her hair and then dig in her ear and not wash her hands and we had everything remade but she look all mad that she had to follow the rules I will find a way to post her picture
  • KM
    Kyagaba Merly
    Nov 30, 2025
    5.0
    Everything went efficiently. The place is clean and well-kept.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain.

What are the opening hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 10:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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