Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Product Quality
Inconsistent quality of ice cream and food; many customers noted issues with incorrect orders and poor consistency in blizzards.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that they did not receive good value for their money.
Cleanliness
Some reviews highlighted cleanliness issues, particularly with equipment and the dining area.
Positive Experiences
Despite negative feedback, several customers shared positive experiences, particularly regarding specific staff members and enjoyable treats.
AC
Aaron C.
2 days ago
2.0
Don't bother ordering extra toppings here, you won't get them. Spending 30 bucks on ice cream only to get home and be disappointed is not cool.
EU
Eric Ulrich
Nov 14, 2025
5.0
One of the best DQ experiences I’ve ever had. my wife said hey let’s stop and get some ice cream. I indulged. She got the little cone. I got the big cone.
TP
Todd Pavela
Nov 14, 2025
4.0
They don't take Amex
PP
Private
Nov 7, 2025
5.0
Friendly staff Reasonable prices and like all the different flavors of blizzards .
KS
Kalen Scroggins
Oct 31, 2025
1.0
My wife was begging me for ice cream so I indulged. I gave her my card and said why not let’s have some DQ as a Halloween treat. I normally get a Turtle 🐢 blizzard, but the Frosted Sugar cookie blizzard was calling my name so that’s what my wife and I got and my son got an Oreo blizzard. $17 dollars basically $20 bucks and my frosted sugar cookie blizzard is just all vanilla ice cream. Like 1 cookies and 1 teaspoon of sprinkles just blended up into nothing. If your advertising a product you want it too be close too your advertisement and this isn’t even close! Especially when money is a huge factor for Americans right now you want accuracy and value for your money. I’m hot and I love DQ, but I probably won’t be back for a long time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the opening hours for Dairy Queen Grill & Chill?
The location is open from 10:00 AM to 9:45 PM Monday through Thursday, 10:00 AM to 11:45 PM on Friday and Saturday, and 11:00 AM to 9:45 PM on Sunday.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill have seating options?
Yes, they provide both indoor seating and outdoor seating, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, and is wheelchair accessible with restroom facilities available.
Are there any special deals or apps to get discounts at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Are there any other food options nearby Dairy Queen Grill & Chill?
Yes, nearby food options include Domino's Pizza, Little Caesars Pizza, Jack in the Box, and The Burg Sports Grill for varied dining choices.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby spots like Tiara's Nail salon for beauty services, Burn Boot Camp for fitness, and Starbucks for coffee before or after their meal.
Are there convenient financial services close to Dairy Queen Grill & Chill?
Yes. Nearby financial services include Desert Financial Credit Union, Desert Schools Federal Credit Union, Wells Fargo ATM, and PNC bank ATM for easy banking needs.