Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.1
880 reviews
5 stars
470
4 stars
200
3 stars
99
2 stars
36
1 star
75
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted poor service and long wait times.
Product Quality
Many customers expressed disappointment with the quality and portion sizes of food items, particularly the Blizzards.
Cleanliness
Feedback on cleanliness was mixed, with some noting a clean environment while others reported unsanitary conditions.
Value for Money
Several reviews mentioned high prices relative to portion sizes and quality, leading to perceptions of poor value.
JJ
Jason
Feb 10, 2026
5.0
Fast friendly staff
MT
mckenzie trader
Feb 3, 2026
2.0
I was asking the very nice cashier if they had birthday cake flavor (she looked like a teenager with pink hair) and she was a little confused, turned around and asked her manager her manager then tells me we have birthday cakes in the freezer, referring to the ice cream cakes, i then rephrase the blizzard flavor and the manager refers to the cake’s again not listening then the cashier who was nothing but sweet tried to correct her about what i wanted she proceeds to lift her hand and shush her very rudely in front of us. The manager did not seem nice to employees at all
IG
Ian Gorton
Jan 5, 2026
1.0
A 300lb guy, a diabetic and a dog all walk into a Dairy Queen and toss out half the food cause it was gross. I go to the Dairy Queen on Bell about once every other week. I went to this one on Union Hills tonight and not only did they get literally every item we ordered wrong (3 items) but the fries were gross and my dog even refused to eat them. (Fries are her literal favorite food) very very very disappointing. The guy at the window couldn’t even hear me at the window so no wonder he got the whole order wrong on the headset.
NL
NorthPhoenixTransportation LLC
Dec 22, 2025
5.0
La nieve está riquísima
BE
Brooke Eckel
Dec 8, 2025
2.0
Time and time again I keep holding out hope for this location and always disappointed. They put little to no candy in their blizzard. You are paying for vanilla ice cream with tiny little taste of candy. I have reason to believe they might just be stingy with the reeses peanut butter cup because my kids don't seem to complain about their candy portion. The last 5 times I've been here this has been the case. I need to stop holding out hope.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the opening hours for Dairy Queen Grill & Chill?
The location is open from 10:00 AM to 9:45 PM Monday through Thursday, 10:00 AM to 11:45 PM on Friday and Saturday, and 11:00 AM to 9:45 PM on Sunday.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill have seating options?
Yes, they provide both indoor seating and outdoor seating, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, and is wheelchair accessible with restroom facilities available.
Are there any special deals or apps to get discounts at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Are there any other food options nearby Dairy Queen Grill & Chill?
Yes, nearby food options include Domino's Pizza, Little Caesars Pizza, Jack in the Box, and The Burg Sports Grill for varied dining choices.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby spots like Tiara's Nail salon for beauty services, Burn Boot Camp for fitness, and Starbucks for coffee before or after their meal.
Are there convenient financial services close to Dairy Queen Grill & Chill?
Yes. Nearby financial services include Desert Financial Credit Union, Desert Schools Federal Credit Union, Wells Fargo ATM, and PNC bank ATM for easy banking needs.
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Certified February 22, 2026Yext Knowledge Graph
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