Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
1,214 reviews
5 stars
653
4 stars
212
3 stars
162
2 stars
59
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
While some customers enjoyed the food and ice cream, others reported issues with food quality, including poorly mixed blizzards and unsatisfactory meals.
Location Issues
The neighborhood surrounding the location received negative feedback, with mentions of homelessness and safety concerns affecting the dining experience.
Operational Challenges
Customers expressed frustration with inconsistent hours and service speed, noting instances of being turned away or receiving incorrect orders.
Lack of Dining Area
The absence of a dining area and seating options was a common complaint, with many customers disappointed by the lack of space to eat in.
- MFMichelle FiggDec 23, 20255.0Homeless people neighborhood Awesome girl behind the counter Super blizzard!
- GRGraciano RodriguezNov 17, 20255.0Ice cream
- EFe FootOct 22, 20255.0E Foot is a solid place if you’re looking for comfortable and supportive footwear. They have a good variety of styles, from casual shoes to orthopedic options, and the quality feels reliable. The staff is polite and patient, taking time to help you find the right fit. Prices are a bit on the higher side, but the comfort and durability make it worth it. Overall, a nice store for anyone who values foot health and comfort.
- MSM SSep 8, 20255.0We love DQ, I just wish I cpuld get the superman cups :/ every time I go into any dairy queen, I never get a cup, and I've seen the promos. :( I just want to collect some superman cups. I go in plenty and spend cash . :(
- DGDestiny GutierrezAug 24, 20255.0I had a pleasant experience at this DQ. Ginger was very nice and provided great customer service. Not often do you get that anymore when getting fast food. <3
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the typical opening hours for Dairy Queen Grill & Chill?
The restaurant is usually open from 10:00 AM to 10:00 PM on weekdays, until 10:30 PM on Fridays and Saturdays, and 10:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the establishment is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located in Phoenix?
It is located at 2623 W Northern, Phoenix, AZ 85051-4850, USA.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their website.
What are popular menu specialties at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Are there any special holiday hours for Dairy Queen Grill & Chill?
On October 31, 2025, they will be open from 10:00 AM to 5:00 PM.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Leo's Reception Hall (a music and comedy venue), Club Liquid (a dance club), and Weiss Guys Self Service Car Wash.
How can nearby public transportation help me get to Dairy Queen Grill & Chill?
The 27th Ave Northern landmark and transportation point is close by, which can help you easily locate and access Dairy Queen Grill & Chill.
Are there services for pets near Dairy Queen Grill & Chill?
Yes, nearby there are VCA Northern Animal Hospital and Northern Regional Veterinary Hospital for pet care services.