Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.0
1,221 reviews
5 stars
657
4 stars
214
3 stars
163
2 stars
59
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to provide great service.
Food Quality
While some customers enjoyed the food and ice cream, there were several complaints about the quality and preparation of certain items, including poorly mixed blizzards and unsatisfactory burgers.
Location Issues
The neighborhood surrounding the location received negative feedback, with mentions of homelessness and safety concerns, impacting the overall dining experience.
Operational Challenges
Customers reported issues with inconsistent hours, limited menu availability, and slow service, indicating operational challenges at this location.
Cleanliness
Several reviews noted cleanliness issues, with some customers feeling the store was not well-maintained.
KK
Kris
1 day ago
4.0
I Wouldnt recommend the food But the Oreo Shake was on point 🙌
NN
Noah
3 days ago
3.0
Message sent
Message sent
I asked him do you know anyone tells normal words he or she said no
He or she said he see s people outside
At air jet liners or some airport he goes to
JJ
Jae Jae
Feb 5, 2026
5.0
The cashier lady was friendly, cordial and brought a positive vibe. Place was clean and fast.
MF
Michelle Figg
Dec 23, 2025
5.0
Homeless people neighborhood
Awesome girl behind the counter
Super blizzard!
What are the typical opening hours for Dairy Queen Grill & Chill?
The restaurant is usually open from 10:00 AM to 10:00 PM on weekdays, until 10:30 PM on Fridays and Saturdays, and 10:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the establishment is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located in Phoenix?
It is located at 2623 W Northern, Phoenix, AZ 85051-4850, USA.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their website.
What are popular menu specialties at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Are there any special holiday hours for Dairy Queen Grill & Chill?
On October 31, 2025, they will be open from 10:00 AM to 5:00 PM.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Leo's Reception Hall (a music and comedy venue), Club Liquid (a dance club), and Weiss Guys Self Service Car Wash.
How can nearby public transportation help me get to Dairy Queen Grill & Chill?
The 27th Ave Northern landmark and transportation point is close by, which can help you easily locate and access Dairy Queen Grill & Chill.
Are there services for pets near Dairy Queen Grill & Chill?
Yes, nearby there are VCA Northern Animal Hospital and Northern Regional Veterinary Hospital for pet care services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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