Brand Certified
Dairy Queen Grill & Chill
3.4(984 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
4809 N 75th Ave, Phoenix, AZ
85033-1331, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(623) 848-8442
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.4
984 reviews
5 stars
407
4 stars
152
3 stars
100
2 stars
71
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including unkempt dining areas and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyable ice cream, indicating that there are positive experiences at this location.
- CSChristian Sams3 days ago5.0Even with a rush still fantastic customer service and fresh food
- BMBrooke MorrowFeb 10, 20265.0i got a blizzard and it was amamzing and very creamy!! thank you to the counter girl Aylin she was very helpful and nice. Always a joy to get a sweet treat here!
- AHAundraya HigueraFeb 4, 20261.0Went to this dairy queen 2/32026 around 930 pm. Ordered 3 things and got.to the windows to pay and the price seemed high. We asked the lady repeated out the order to us which was correct we asked for the receipt and noticed she had added extra stuff onto our order. Went in immediately and all the lady said was "oh its only 5 dollars more in stuff". She ended up giving us something in the 5 dollar range to make it "right". This is shady and absolutely ridiculous and should have never happened to begin with.
- PJPretty JaiFeb 1, 20261.0Very rude, after I ordered stated that don’t take ebt which is fine I said the list is updated so I’m not sure she literally slammed the window in my face??? I definitely left. Btw the phone is never answered I tried calling multiple times in different days to check before eventually just going in today not one single phone call answered.
- BBbiancaJan 28, 20261.0Every time I visit this location, my order is either forgotten or incorrect. This is now the third visit with the same issue. On one occasion, my mobile order was never received by the store, even though I had already paid. I was told I would receive a refund, but it never came. I called the store multiple times at different hours with no answer. I also contacted Dairy Queen customer service and was told the refund would be processed shortly, but that still has not happened. Overall, this location is poorly managed, and my repeated experiences have been extremely frustrating.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 4809 N 75th Ave, Phoenix, AZ 85033-1331, United States.
What are the typical operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 12:15 AM Monday through Thursday, and from 11:00 AM to 1:15 AM on Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
It is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens at 12:00 PM and closes at 12:00 AM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young guests.
What amenities are available at Dairy Queen Grill & Chill for customer comfort?
The restaurant offers WiFi, restrooms, seating both indoors and outdoors, and wheelchair accessibility.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and enjoy exclusive mobile deals and rewards by downloading their app.
What nearby places can I visit when coming to Dairy Queen Grill & Chill?
Nearby you can visit Grand Canal Linear Park for outdoor activities, Camelback Academy Charter School if you have school-related business, and Tacos de Canasta Larios food truck for diverse meal options.
Is there a convenient place to get your car washed near Dairy Queen Grill & Chill?
Yes, Weiss Guys Express Car Wash, a nearby auto detailing service, is conveniently located close to Dairy Queen Grill & Chill, making it easy to grab a meal while getting your car cleaned.
Are there any financial or money transfer services near Dairy Queen Grill & Chill?
Yes, Western Union for money transfers and Isabella Martínez for financial advising are nearby, which can be convenient for customers handling finances or transfers while visiting.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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