Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
974 reviews
5 stars
401
4 stars
151
3 stars
99
2 stars
71
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including slow response times, unprofessional behavior from staff, and frequent order mistakes.
Food Quality
Customers reported inconsistent food quality, with complaints about cold or stale items, incorrect orders, and insufficient portions.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty work areas and improper food handling practices.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with the overall experience, citing issues with management and employee attitudes.
Product Availability
Customers frequently noted that items were unavailable or not as described, leading to disappointment with their orders.
- MMMadeByMarNov 3, 20252.0Horrible service. Slow
- LBLarry BarteltNov 1, 20255.0Love ice cream
- HHHarley HOct 29, 20255.0Sexy chic with a mask on made the best blizzard and then turned it over and dumped it. They also have a spinner thing that you spin for free treats but the one option on there also looks a bit harsh if you land on it.
- ACAyla ColemanOct 19, 20251.0I came in to get an ice cream with my husband and the only thing I hear is this young lady talking about her coworkers and being super unprofessional. All she was did was talk bad and just spew disrespectful things about her coworker. Her name started with an Ay. She needs to get off her phone as well and be more focused on taking customers as well!!.Even worse, she was handling food without gloves, touched her hair multiple times, and didn’t wash her hands once. Completely unhygienic and unprofessional. I won’t be returning. she needs serious retraining or replacement. Just disgusting.
- FSFaith L. SimmonsOct 15, 20251.0We ordered 3 things and it took 30 min. The staff kept messing around and ignoring that we already paid so we couldn't just leave, totally rude and anti customer service. Is the worst . Oh and we where the only people in the drive thru
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 4809 N 75th Ave, Phoenix, AZ 85033-1331, United States.
What are the typical operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 12:15 AM Monday through Thursday, and from 11:00 AM to 1:15 AM on Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
It is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens at 12:00 PM and closes at 12:00 AM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young guests.
What amenities are available at Dairy Queen Grill & Chill for customer comfort?
The restaurant offers WiFi, restrooms, seating both indoors and outdoors, and wheelchair accessibility.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and enjoy exclusive mobile deals and rewards by downloading their app.
What nearby places can I visit when coming to Dairy Queen Grill & Chill?
Nearby you can visit Grand Canal Linear Park for outdoor activities, Camelback Academy Charter School if you have school-related business, and Tacos de Canasta Larios food truck for diverse meal options.
Is there a convenient place to get your car washed near Dairy Queen Grill & Chill?
Yes, Weiss Guys Express Car Wash, a nearby auto detailing service, is conveniently located close to Dairy Queen Grill & Chill, making it easy to grab a meal while getting your car cleaned.
Are there any financial or money transfer services near Dairy Queen Grill & Chill?
Yes, Western Union for money transfers and Isabella Martínez for financial advising are nearby, which can be convenient for customers handling finances or transfers while visiting.