Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
974 reviews
5 stars
401
4 stars
150
3 stars
99
2 stars
71
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported unprofessional behavior from staff, including rudeness and lack of attention to orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty work areas and improper food handling.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported long wait times and mistakes with orders.
Product Consistency
Customers expressed disappointment with inconsistent product quality, particularly with Blizzards being poorly mixed or underfilled.
- MMMadeByMarNov 3, 20252.0Horrible service. Slow
- HHHarley HOct 29, 20255.0Sexy chic with a mask on made the best blizzard and then turned it over and dumped it. They also have a spinner thing that you spin for free treats but the one option on there also looks a bit harsh if you land on it.
- ACAyla ColemanOct 19, 20251.0I came in to get an ice cream with my husband and the only thing I hear is this young lady talking about her coworkers and being super unprofessional. All she was did was talk bad and just spew disrespectful things about her coworker. Her name started with an Ay. She needs to get off her phone as well and be more focused on taking customers as well!!.Even worse, she was handling food without gloves, touched her hair multiple times, and didn’t wash her hands once. Completely unhygienic and unprofessional. I won’t be returning. she needs serious retraining or replacement. Just disgusting.
- DDDelgadoOct 16, 20251.0me and my family went here to eat last night and this girl named aylin took our order she had the worst attitude ever. If you don't like working here than don't.
- FSFaith L. SimmonsOct 15, 20251.0We ordered 3 things and it took 30 min. The staff kept messing around and ignoring that we already paid so we couldn't just leave, totally rude and anti customer service. Is the worst . Oh and we where the only people in the drive thru
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 4809 N 75th Ave, Phoenix, AZ 85033-1331, United States.
What are the typical operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 12:15 AM Monday through Thursday, and from 11:00 AM to 1:15 AM on Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
It is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens at 12:00 PM and closes at 12:00 AM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young guests.
What amenities are available at Dairy Queen Grill & Chill for customer comfort?
The restaurant offers WiFi, restrooms, seating both indoors and outdoors, and wheelchair accessibility.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and enjoy exclusive mobile deals and rewards by downloading their app.
What nearby places can I visit when coming to Dairy Queen Grill & Chill?
Nearby you can visit Grand Canal Linear Park for outdoor activities, Camelback Academy Charter School if you have school-related business, and Tacos de Canasta Larios food truck for diverse meal options.
Is there a convenient place to get your car washed near Dairy Queen Grill & Chill?
Yes, Weiss Guys Express Car Wash, a nearby auto detailing service, is conveniently located close to Dairy Queen Grill & Chill, making it easy to grab a meal while getting your car cleaned.
Are there any financial or money transfer services near Dairy Queen Grill & Chill?
Yes, Western Union for money transfers and Isabella Martínez for financial advising are nearby, which can be convenient for customers handling finances or transfers while visiting.