Brand Certified
Dairy Queen Grill & Chill
3.9(961 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
3308 E Baseline Rd, Phoenix, AZ
85042-9645, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(602) 368-3911
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.9
961 reviews
5 stars
492
4 stars
182
3 stars
108
2 stars
31
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Quality
Many reviews highlighted issues with food quality, such as missing ingredients, stale items, and poorly made desserts.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and unkempt dining areas.
Inconsistent Availability
Customers expressed frustration over the frequent unavailability of menu items and inaccurate operating hours.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the ice cream offerings.
- HSHallowell’s Speed Shop (Hallowells Speed Shop)3 days ago1.0Can we fix the god damn chocolate ice cream machine?! What is this McDonald’s? The past month it’s been “down” 🙄
- KGKyle GarmonFeb 16, 20261.0The service is very slow and my order is never made right. Each time I’ve ordered a blizzard, there were barely any of the toppings even when extra was ordered. The cookie dough topping is almost non existent every time. There was one full piece of cookie dough found in my medium sized blizzard.
- ASAlexis StrouseFeb 5, 20261.0Went in on 2/5 around 7:30 I was handed my blizzards and sundae and was told my food would be brought outside to me waiting 20 minutes the drive through cashier comes yelling outside telling another employee that they had a lot of customers waiting for food and a girl walks in and behind her walks the cook it’s so not only I waited 20 minutes I still waited 10 minutes more to get my food incredible to know that there was no manager or supervisor on side and the cashier had to come outside and put the cooks to cook.
- KRKate RuizJan 31, 20261.0Its just a bunch of unsupervised teenagers. Went to get some blizzard, we both got the royal chocolate brownie extreme just added heath to one and the other strawberry. Did not get the heath added and the one with the strawberry berry added had no brownies at ALL. Highly disappointed will not recommend this location at all
- SHSkye HeltonJan 26, 20261.0Twice I've ordered the new blizzard snowdrift and they seem to refuse to put the blue part of the blizzard that makes it blue and gives it the flavor it's supposed to be, I paid for extra blue marshmallow flavor and it still was non existent in the blizzard and so it was just a cookies and cream, and when I got it the amount in a large cup was only slightly more than half the cup full so all around lacking what it should have been, very disappointing that they won't make it the right way.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Phoenix, AZ?
Dairy Queen Grill & Chill is open from 10:30 AM to 12:15 AM Monday through Thursday, and from 10:30 AM to 1:15 AM Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens from 12:00 PM to midnight.
What signature menu items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, the location offers drive-thru service for convenient ordering and pickup.
Are there facilities for families and children at Dairy Queen Grill & Chill?
The restaurant is family-friendly, welcomes children, and offers amenities such as restrooms and free WiFi.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43504/
Where is Dairy Queen Grill & Chill located?
It is located at 3308 E Baseline Rd, Phoenix, AZ 85042-9645, USA.
Which nearby dining options can I visit along with Dairy Queen Grill & Chill?
Nearby you can find DQ at South Mountain, Filiberto's Mexican Food, Pizza Hut, Baskin-Robbins, Dunkin', Atomic Wings, Gallagher's, and Einstein Bros. Bagels for diverse dining choices.
What nearby services can I access when visiting Dairy Queen Grill & Chill?
You can also visit nearby services like Desert Financial Credit Union for banking, Smith Family Dental for dental care, South Mountain Physical Therapy, and U Nails & Spa for beauty treatments.
Are there recreational or fitness facilities near Dairy Queen Grill & Chill?
Yes, local spots include Curves and Anytime Fitness gyms, Spokes at South Mountain bicycle shop, Sun Bike and Run for bike rentals, and the Phoenix Area Browns Backers sports club.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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