Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Consistency
Many customers express disappointment with the quality and consistency of food items, particularly blizzards and burgers.
Location Issues
The location suffers from staffing shortages, leading to long wait times and closed lobby access, frustrating many customers.
Pricing Concerns
Several reviews mention high prices for items, leading to feelings of being overcharged or receiving inadequate value.
Positive Experiences
Despite the negatives, some customers consistently enjoy the food and service, particularly highlighting specific staff members.
VC
Valery Castañeda
Nov 15, 2025
1.0
Rude
DR
Danielle Reyes
Nov 10, 2025
1.0
The guy was extremely rude on my daughter's birthday.
We were trying to pay for one ice cream so that she could redeem her free ice cream after that and he said that's not how it works you need to read things more carefully.
Play told him that we were scanning for the points first and then we wanted to get the birthday gift after and he refused to help us with it and was extremely rude.
IG
Inked Auto Glass
Nov 1, 2025
5.0
I love Blizzards
MF
Mike Fig
Oct 26, 2025
1.0
Terrible placed ice cream is already melting before I even got it and it’s October not even hot outside for that to be happening
KH
Kadri Haggerty
Oct 8, 2025
5.0
Reggie deserve million 🌟stars. His service, his smile, his willignes to help have been always excellent. We and your company have lucky to have him. Thank you Reggie agen!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 5050 N Central Ave, Phoenix?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, Friday from 10:00 AM to 10:30 PM, and Saturday from 10:30 AM to 10:30 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
This location offers classic fast-food items including burgers, fries, soft-serve ice cream, signature Blizzard® treats, shakes, malts, and DQcakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the restaurant features both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order ahead or get mobile deals at this Dairy Queen location?
Yes, mobile ordering and rewards are available along with exclusive deals through their app.
Where is Dairy Queen Grill & Chill in relation to other food options like Shake Shack or Cheese 'n Stuff?
Dairy Queen Grill & Chill is close to other eateries such as Shake Shack, known for burgers, and Cheese 'n Stuff, a delicatessen and sandwich shop, offering multiple food choices nearby.
Are there any nearby places to shop for gifts or unique items near Dairy Queen Grill & Chill?
Yes, nearby you can find Curious Nature, a gift shop, and Archive AZ which offers women's clothing and vintage items.
If I'm visiting Dairy Queen Grill & Chill, are there nearby medical services like dermatologists or skin care centers?
Yes, Phoenix Skin Medical Surgical Group and Nichelle Arnold dermatologists are close by for skin care needs.
Does Dairy Queen Grill & Chill have an online presence where I can find more information?
Yes, you can visit their official website at https://www.dairyqueen.com/en-us/locations/az/phoenix/5050-n-central-ave/13537/ or their Facebook page.
How can I contact Dairy Queen Grill & Chill directly?
You can call them at +1 602-274-9747 for inquiries or orders.