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Dairy Queen Grill & Chill

4.1
(1028 reviews)

Business Details

5050 N Central Ave, Phoenix, AZ
85012-1506, United States
(602) 274-9747
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5050 N Central Ave, Phoenix, AZ
85012-1506, United States

Hours

Reviews

4.1
1,028 reviews
5 stars
591
4 stars
217
3 stars
95
2 stars
33
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, melted ice cream, and unsatisfactory meal preparation.

Positive Experiences

Despite negative feedback, some customers praised specific staff members for their friendliness and excellent service, indicating that experiences can vary.

Operational Issues

Multiple reviews noted problems with the lobby being closed and long wait times, contributing to customer frustration.
  • SP
    Susannah Luann Parra
    Feb 18, 2026
    4.0
    We have two DQ's between our home, so once in a while on our way home from an event, we will drive thru and get a sundae.. They're a lot smaller than they were growing up...and a lot more expensive, that's for sure... but then, isn't everything? Still, all in all, if you're in the mood for a sundae..not a bad place to go....🤠...
  • BJ
    betty johnston
    Feb 14, 2026
    5.0
    Employee listen and gave great service when I went through the drive through
  • VI
    Vincent Indelicato
    Feb 1, 2026
    5.0
    2 Chicken strips and a hot fudge sundae mix and match for $5 +tax is unbeatable for quick comfort. Fast as well
  • JD
    Jakob Dodd
    Jan 26, 2026
    5.0
    My heath blizzard was amazing!
  • JP
    Jim Patches
    Jan 6, 2026
    1.0
    Is it worth loosing a customer over a drizzle of chocolate? I ordered a moolate with no whipped creme, but when I got it there was no chocolate drizzle on top. I asked why there was no drizzle and the kid said that's how they always do it if you don't want whipped creme. If that's Dairy Queen's policy it sure makes the company look cheap, trying to get away with using as little ingredients as possible. Or is it just laziness? I'll help you save some chocolate drizzle by not ever coming back!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 5050 N Central Ave, Phoenix?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, Friday from 10:00 AM to 10:30 PM, and Saturday from 10:30 AM to 10:30 PM.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

This location offers classic fast-food items including burgers, fries, soft-serve ice cream, signature Blizzard® treats, shakes, malts, and DQcakes.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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