Dairy Queen Grill & Chill

4.2
1021 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5050 N Central Ave, Phoenix, AZ
85012-1506, United States

Hours

Reviews

4.2
1,021 reviews
5 stars
588
4 stars
215
3 stars
95
2 stars
34
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Consistency

Many customers express disappointment with the quality and consistency of food items, particularly blizzards and burgers.

Location Issues

The location suffers from staffing shortages, leading to long wait times and closed lobby access, frustrating many customers.

Pricing Concerns

Several reviews mention high prices for items, leading to feelings of being overcharged or receiving inadequate value.

Positive Experiences

Despite the negatives, some customers consistently enjoy the food and service, particularly highlighting specific staff members.
  • VC
    Valery Castañeda
    Nov 15, 2025
    1.0
    Rude
  • DR
    Danielle Reyes
    Nov 10, 2025
    1.0
    The guy was extremely rude on my daughter's birthday. We were trying to pay for one ice cream so that she could redeem her free ice cream after that and he said that's not how it works you need to read things more carefully. Play told him that we were scanning for the points first and then we wanted to get the birthday gift after and he refused to help us with it and was extremely rude.
  • IG
    Inked Auto Glass
    Nov 1, 2025
    5.0
    I love Blizzards
  • MF
    Mike Fig
    Oct 26, 2025
    1.0
    Terrible placed ice cream is already melting before I even got it and it’s October not even hot outside for that to be happening
  • KH
    Kadri Haggerty
    Oct 8, 2025
    5.0
    Reggie deserve million 🌟stars. His service, his smile, his willignes to help have been always excellent. We and your company have lucky to have him. Thank you Reggie agen!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 5050 N Central Ave, Phoenix?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, Friday from 10:00 AM to 10:30 PM, and Saturday from 10:30 AM to 10:30 PM.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

This location offers classic fast-food items including burgers, fries, soft-serve ice cream, signature Blizzard® treats, shakes, malts, and DQcakes.