Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.1
1,028 reviews
5 stars
591
4 stars
217
3 stars
95
2 stars
33
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, melted ice cream, and unsatisfactory meal preparation.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their friendliness and excellent service, indicating that experiences can vary.
Operational Issues
Multiple reviews noted problems with the lobby being closed and long wait times, contributing to customer frustration.
SP
Susannah Luann Parra
Feb 18, 2026
4.0
We have two DQ's between our home, so once in a while on our way home from an event, we will drive thru and get a sundae..
They're a lot smaller than they were growing up...and a lot more expensive, that's for sure...
but then, isn't everything?
Still, all in all, if you're in the mood for a sundae..not a bad place to go....🤠...
BJ
betty johnston
Feb 14, 2026
5.0
Employee listen and gave great service when I went through the drive through
VI
Vincent Indelicato
Feb 1, 2026
5.0
2 Chicken strips and a hot fudge sundae mix and match for $5 +tax is unbeatable for quick comfort. Fast as well
JD
Jakob Dodd
Jan 26, 2026
5.0
My heath blizzard was amazing!
JP
Jim Patches
Jan 6, 2026
1.0
Is it worth loosing a customer over a drizzle of chocolate?
I ordered a moolate with no whipped creme, but when I got it there was no chocolate drizzle on top. I asked why there was no drizzle and the kid said that's how they always do it if you don't want whipped creme. If that's Dairy Queen's policy it sure makes the company look cheap, trying to get away with using as little ingredients as possible. Or is it just laziness?
I'll help you save some chocolate drizzle by not ever coming back!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 5050 N Central Ave, Phoenix?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, Friday from 10:00 AM to 10:30 PM, and Saturday from 10:30 AM to 10:30 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
This location offers classic fast-food items including burgers, fries, soft-serve ice cream, signature Blizzard® treats, shakes, malts, and DQcakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the restaurant features both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order ahead or get mobile deals at this Dairy Queen location?
Yes, mobile ordering and rewards are available along with exclusive deals through their app.
Where is Dairy Queen Grill & Chill in relation to other food options like Shake Shack or Cheese 'n Stuff?
Dairy Queen Grill & Chill is close to other eateries such as Shake Shack, known for burgers, and Cheese 'n Stuff, a delicatessen and sandwich shop, offering multiple food choices nearby.
Are there any nearby places to shop for gifts or unique items near Dairy Queen Grill & Chill?
Yes, nearby you can find Curious Nature, a gift shop, and Archive AZ which offers women's clothing and vintage items.
If I'm visiting Dairy Queen Grill & Chill, are there nearby medical services like dermatologists or skin care centers?
Yes, Phoenix Skin Medical Surgical Group and Nichelle Arnold dermatologists are close by for skin care needs.
Does Dairy Queen Grill & Chill have an online presence where I can find more information?
Yes, you can visit their official website at https://www.dairyqueen.com/en-us/locations/az/phoenix/5050-n-central-ave/13537/ or their Facebook page.
How can I contact Dairy Queen Grill & Chill directly?
You can call them at +1 602-274-9747 for inquiries or orders.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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