Brand Certified
Dairy Queen Grill & Chill
3.9(1171 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
4231 W Dunlap, Phoenix, AZ
85051-3653, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(623) 939-9228
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.9
1,171 reviews
5 stars
590
4 stars
244
3 stars
135
2 stars
52
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, including issues with order accuracy and management's attitude.
Food Quality
While some customers enjoyed the ice cream and blizzards, there were multiple complaints about incorrect orders and food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including the lack of public restrooms and overall appearance of the establishment.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and expressed satisfaction with their food and ice cream.
- AAAndrew AmusoJan 16, 20265.0This DQ is always great
- JMJames MagoffieJan 16, 20265.0Great service and great food!
- SBsierra beachDec 11, 20251.0The lady that checked us out was very polite and friendly but the you have the other female and male employees that were just watching us eat our food the whole time and I don’t know if it was because we had paid with food stamps or what but she had the need to tell us we were only allowed to stay for 30 mins. I would appreciate not being watched next time while I try to eat my paid for food
- MAMaryAnn ArvizuNov 29, 20251.0This Dairy Queen doesn’t even deserve one star. The Customer Service is the worst that you could ever get from any Dairy Queen. All the years the Dairy Queen has been in business and this woman that claims she is the owner. Eric Lopez is doing them a disservice by the way, she treats her customers. I too just as a customer that put a review in a month ago had a bad experience with her through the drive-through. We will never ever go to that Dairy Queen at 43rd Ave. in Dunlap ever again.
- NDNick DieselNov 28, 20251.0Employees are rude. Messed up my order and then the manager wants to get smart and loud with you when you ask for it to be corrected. No wonder dq is slowing dying off. Horrible customer service and Employees!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Phoenix offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, and their famous Blizzard® Treats.
Where is the Dairy Queen Grill & Chill located in Phoenix?
The Dairy Queen Grill & Chill is located at 4231 W Dunlap, Phoenix, AZ 85051-3653.
Does this Dairy Queen have a drive-thru option?
Yes, the Dairy Queen at 4231 W Dunlap offers a drive-thru service for convenient ordering.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this location is family-friendly with seating available and welcomes children.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place an online pickup order through their ordering website.
Does Dairy Queen Grill & Chill provide seating inside the restaurant?
Yes, seating is available for customers who wish to dine in.
Are there any nearby ice cream shops I could visit before or after Dairy Queen?
Yes, Baskin-Robbins, another ice cream shop, is located nearby if you'd like to explore more ice cream options.
What nearby dining options are available around Dairy Queen at 4231 W Dunlap?
Nearby, you can find Takamatsu Restaurant, a Korean and Asian dining option to enjoy either before or after your visit to Dairy Queen.
Are there any health and wellness services close to Dairy Queen in Phoenix?
Yes, Dr. Yang's Acupuncture Clinic and Beijing Acupuncture are nearby for acupuncture and holistic health services.
How can I benefit from the Dairy Queen mobile app?
By downloading the Dairy Queen app, you can access exclusive deals and mobile offers for your visits.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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