Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude or unprofessional behavior from some employees.
Food Quality
The food, particularly the ice cream and Blizzards, received high praise for taste and consistency, although some customers reported issues with portion sizes and incorrect orders.
Cleanliness
The establishment is generally noted for being clean, but there were complaints regarding the condition of the bathrooms and some food handling practices.
Pricing
Several customers expressed concerns about high prices relative to portion sizes, with some feeling that the value for money was lacking.
Delivery Experience
Delivery service was frequently mentioned positively, with many customers reporting that their orders arrived quickly and in good condition.
JJ
Jill
Nov 9, 2025
1.0
We bought 2 blizzards and not one of them had any toppings. If we wanted plane vanilla ice cream I would have ordered it. Don't waste your money at this location.
JM
Jennie Montion
Nov 7, 2025
5.0
I’m surprised that the Signature Burger has shrunk in size.
I guess inflation has been the reason for making a smaller size burger.
HJ
Hasanain Jassar
Oct 18, 2025
5.0
The place, staff are nice 👌
Food is delicious 😋
MA
Marc Augustine
Oct 10, 2025
1.0
Worst customer service out of all locations. They are all pretty bad but this is the worst. Mainly night people. Don't go here for anything just find another or go to culvers or McDonald's
KG
Kylima Gray
Sep 29, 2025
1.0
Mia our server was talking over me and having a attitude I am allergic to chocolate and I ordered a chocolate dilly bar when I can’t eat I was trying to tell her that but she walked away
What are the regular operating hours for this Dairy Queen location?
The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, the restaurant is family-friendly and offers high chairs and booster seats to accommodate children.
Is the Dairy Queen location accessible for customers with disabilities?
Yes, the restaurant is wheelchair accessible to accommodate all customers.
Can customers order food online or through a mobile app?
Yes, customers can order online via the Dairy Queen website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does this Dairy Queen location offer seating for dine-in customers?
Yes, seating is available inside the restaurant for dine-in customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dingle Berries Coffee, Tea and Juice for beverages, Molly's Thai Ban for Thai cuisine, and Brennan's Pub & Grub for pub-style food and drinks, making it easy to enjoy a variety of dining options in the area.
Are there nearby facilities for convenient shopping or quick stops near Dairy Queen?
Yes, ampm convenience store and 7-Eleven gas station are nearby, ideal for quick shopping or fuel if you're visiting Dairy Queen.
How can nearby transit or parking facilities help when visiting Dairy Queen Grill & Chill?
The Bell Road SR 51 Park-and-Ride and Bell/SR-51 Park & Ride parking areas nearby make it easier for customers to park or use public transit when visiting Dairy Queen.