Brand Certified
Chipotle Mexican Grill
2.6(269 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
1838 W Baseline Rd, Phoenix, AZ
85041, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(480) 520-4470
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/az/phoenix/1838-w-baseline-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4086
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Baseline & 19th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.6
269 reviews
5 stars
83
4 stars
16
3 stars
17
2 stars
26
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor service and lack of attention to orders.
Food Quality
Numerous reviews mentioned issues with food quality, including small portions, undercooked rice, and stale chips.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty areas and unkempt staff.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and overall inconsistency in meal preparation.
Value for Money
Customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
- ARArturo RamosFeb 18, 20261.0SO SAD. Today I had a disappointing experience at this location. I went in after the gym, simply trying to order food like any other customer. I am currently working on improving my English, so while placing my order I mixed English and Spanish, doing my best to communicate clearly and respectfully. While I was ordering, I overheard employees making comments in English and laughing among themselves, seemingly mocking the way I was speaking. It was uncomfortable and unprofessional. Regardless of language barriers, every customer deserves to be treated with respect. I am not looking for conflict, but I do believe it is important to address situations like this. No one should feel embarrassed for learning a language or for making an effort to communicate. I hope management takes this feedback seriously and reinforces the importance of professionalism and customer service.
- ESEddie SanchezFeb 16, 20261.0I've heard that serve small portions of protein on your order, there were 6 pieces of steak and jam packed with rice. The worst part is the taste, no flavor, it taste bland. Not sure why I even tried it 🤮.
- RMRossie MedinaJan 29, 20261.0Can't believe i spent 16 dollars in a bowl to only have 3 pieces of barbacoa meat. And one of those pieces was skin not even meat.
- FCFrank De la cruzJan 23, 20265.0Love it! Their food is so good and the employees are great easy to talk to and understand and always welcome you you in. Thanks to all the employees and great I am always happy.
- MQMartin QuezadaJan 22, 20261.0Food was good. Buty I hate the hurry up and eat then hurry up and get the hell out music. Music is fast. Pace And uncomfortable to listen to. Is any one else beside me getting tires of having to ask for code to wash my hands or use the restroom. Terrible restaurant won't come back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Baseline & 19th offer?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill at 1838 W Baseline Rd?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Phoenix?
It is located at 1838 W Baseline Rd, Maricopa, Phoenix, AZ 85041, USA.
How can I contact Chipotle Mexican Grill at Baseline & 19th?
You can contact them by phone at +1 480-520-4470 or email at AZ.4086.Baseline19th@chipotle.com.
Is there an option to order food online from this Chipotle location?
Yes, you can order online via their official order page or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, by signing up for Chipotle Rewards you can earn free food and receive exclusive offers.
What nearby fast food restaurants can I find close to Chipotle on Baseline & 19th?
Nearby fast food options include McDonald's, Taco Bell, Burger King, Pizza Hut, and Dunkin'.
Are there convenient services near Chipotle for car maintenance?
Yes, Take 5 Oil Change, Chevron gas station, and Super Star Car Wash are nearby for automotive needs.
Which places nearby Chipotle can customers visit for health and fitness?
EOS Fitness gym and South Mountain Endodontics dental care are located nearby.
What shopping options are available near Chipotle Mexican Grill at Baseline & 19th?
Nearby shopping options include CVS Beauty, CVS Pharmacy, Lowe’s Home Improvement, and Fresh & Easy Neighborhood Market.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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