Business Details
About
Mexican Restaurant
Chipotle Baseline & 19th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
255 reviews
5 stars
76
4 stars
16
3 stars
16
2 stars
24
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and small portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Cleanliness
Several customers noted unsanitary conditions, including dirty facilities and food preparation areas.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and overall dissatisfaction with the order fulfillment process.
Pricing Concerns
Customers expressed frustration over high prices relative to portion sizes and food quality.
- CGChristy Grant4 days ago1.0Online pickup order which is sealed was wrong. Sent in issue on app but wanted to share my first experience.
- JGJacob GrimesNov 16, 20255.0This one is better than the reviews say. Very consistent
- RSRaymond SmyersOct 30, 20255.0Great food
- TTTinaOct 16, 20251.0This chipotle is HORRIBLE.... dont waste your money or time.
- LPLuis PatinoOct 11, 20255.0i use to come to this chipotle when it first opened and every time there was something wrong. So i went to other chipotles. gave this one a chance recently and everything was good! hopefully it stays this way
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Baseline & 19th offer?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill at 1838 W Baseline Rd?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Phoenix?
It is located at 1838 W Baseline Rd, Maricopa, Phoenix, AZ 85041, USA.
How can I contact Chipotle Mexican Grill at Baseline & 19th?
You can contact them by phone at +1 480-520-4470 or email at AZ.4086.Baseline19th@chipotle.com.
Is there an option to order food online from this Chipotle location?
Yes, you can order online via their official order page or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, by signing up for Chipotle Rewards you can earn free food and receive exclusive offers.
What nearby fast food restaurants can I find close to Chipotle on Baseline & 19th?
Nearby fast food options include McDonald's, Taco Bell, Burger King, Pizza Hut, and Dunkin'.
Are there convenient services near Chipotle for car maintenance?
Yes, Take 5 Oil Change, Chevron gas station, and Super Star Car Wash are nearby for automotive needs.
Which places nearby Chipotle can customers visit for health and fitness?
EOS Fitness gym and South Mountain Endodontics dental care are located nearby.
What shopping options are available near Chipotle Mexican Grill at Baseline & 19th?
Nearby shopping options include CVS Beauty, CVS Pharmacy, Lowe’s Home Improvement, and Fresh & Easy Neighborhood Market.