Brand Certified
Chipotle Mexican Grill
3.8(902 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
1818 W Bethany Home Rd, Phoenix, AZ
85015, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(623) 207-7338
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/az/phoenix/1818-w-bethany-home-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3399
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle 19th and Bethany is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
902 reviews
5 stars
475
4 stars
141
3 stars
79
2 stars
51
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional staff, with several instances of poor communication and dismissive attitudes.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked meat, excessive salt, and inconsistent portion sizes.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions in the kitchen.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
- JNJuan Navarro2 days ago5.0Great Chipotle restaurant everyone is very friendly. 5 stars for Eduardo always extremely kind and friendly. Thank you Eduardo 🤝
- ZZZim Zimm5 days ago5.0GOOD STAFF, GOOD FOOD AS ALWAYS , CLOSEST TO ME , LOVE MY ARIZONIANS
- BRBrittany RyanFeb 14, 20261.0Went in on valentines day to get food, everyone was quiet but the music was blasting. Everyone was moving slow, the one girl with dreadlocks kept walking away from customers several times and also walked away to be on her phone away from the cameras. She also forgot half of my order but charged me for it. Do better at hiring employees for your locations
- JPJose PazFeb 9, 20261.0I ordered a steak bowl with rice and beans. Steak was pure fat. Should have just give me rice and beans honestly.
- RCReina CardonaFeb 3, 20261.0Muy grasosa el arroz La cajera mas amable que la manager fui a preguntar trabajo pero nisiquiera me presto un poco de atencion Como quiren que trabajen ahi si ni siquiera son amables con las personas 😒
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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