Chipotle Mexican Grill

3.7
590 reviews
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Business Details

3009 W Agua Fria Fwy, Phoenix, AZ
85027, United States
(480) 285-0923
https://locations.chipotle.com/az/phoenix/3009-w-agua-fria-fwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2314
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About

Mexican Restaurant
Chipotle Deer Valley Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3009 W Agua Fria Fwy, Phoenix, AZ
85027, United States

Hours

Reviews

3.7
590 reviews
5 stars
298
4 stars
104
3 stars
35
2 stars
47
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and brown guacamole.

Service Issues

Several reviews highlighted poor customer service, including rude staff attitudes and mistakes with orders.

Portion Sizes

Customers frequently complained about small portion sizes, especially for online orders, leading to dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness issues in the dining area and food preparation.

Delivery Problems

There were multiple complaints about delivery orders being incorrect or missing items.
  • HW
    Houston Willis
    Dec 30, 2025
    5.0
    Good food , dining room was clean. Staff was very helpful .
  • CS
    Caitlin Sjoquist
    Dec 28, 2025
    2.0
    Food and portions were good ordered for delivery and got really bad food poisoning
  • KA
    Katie Ashcraft
    Dec 26, 2025
    5.0
    Whoever wrapped my burrito is the best burrito wrapper ever! My food was ready before my set time. These guys were on top of it.
  • SS
    Solar_bio
    Nov 7, 2025
    2.0
    I went to Chipotle around 1:15 pm today and the experience wasn’t great. The girl taking my order had an attitude from the start. When I said I wanted a burrito, she said “give me a second” in a rude way, like I was bothering her. Then she barely put any food in, and I had to ask for more just to get a normal portion. I usually like Chipotle, but this time the service really killed the vibe.5
  • SD
    Shelby Desousa
    Nov 4, 2025
    1.0
    The girl making my bowl on 11/4 at 11:45am had attitude and was extremely rude because I said very politely that I didnt want the dry chicken at the bottom of the tin that chicken is in. And I actively saw the guy In the back cutting chicken and said I’ll wait but she decided she didn’t want to wait and gave me the online order chicken instead. I didn’t beat to argue because she clearly was in a bad mood so I left it alone. And she put barely any rice at all as well so I asked for a little more and she put triple what would ever even come on the bowl in the first place.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Deer Valley Town Center?

Chipotle Deer Valley Town Center is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Phoenix?

It is located at 3009 W Agua Fria Fwy, Maricopa, Phoenix, AZ 85027, inside Deer Valley Town Center next to the AMC Theater.