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Brand Certified

Chipotle Mexican Grill

3.8
(450 reviews)

About

Mexican Restaurant
Chipotle Deer Valley Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3009 W Agua Fria Fwy, Phoenix, AZ
85027, United States

Hours

Reviews

3.8
450 reviews
5 stars
233
4 stars
74
3 stars
23
2 stars
38
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like undercooked rice, soggy tortillas, and brown guacamole.

Service Issues

Several reviews highlighted poor customer service, including rude staff attitudes and mistakes with orders.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting that they received less food than expected, especially for online orders.

Cleanliness

Some customers mentioned cleanliness issues in the dining area and food preparation areas.

Delivery Problems

There were complaints about delivery orders being incorrect or missing items, leading to frustration among customers.
  • MK
    Manoj Kumar
    4 days ago
    1.0
    I got very less quantity for couple of online pickup/delivery orders. so, I tried going in person this time and I still got the same less quantity and the rice was really hard to eat because it was the left over rice at the end of the tray and they didn’t even put the fresh rice and it was hard to eat. Not worth the price and the quality.
  • SM
    Sarah Masters
    Feb 13, 2026
    2.0
    Unless you are there to order in person and watch these people physically PREPARE your food-IN PERSON DO NOT ORDER HERE. The last two times we ordered food here, they screwed something up, time before last putting cheese on my burrito, (something I cannot have, which was NOT listed as something I wanted on the burrito). That was back in December. Gave them another shot last night, ordered two burritos on the app and they screwed up again. Rather than our order of two burritos, they had our receipt stapled to a big bag of someone else's food. Totally wasting time trying to get that sorted out and not getting our receipt to submit for the points for the order because of their screw up. If I hadn't previously managed a sandwich shop with a drive thru, that also took outside orders I might not understand how ridiculous this level of incompetence is, seriously though there's no excuse.
  • TM
    Tasha Mayo
    Feb 9, 2026
    1.0
    Such a small amount of chicken amd the food was cold
  • HW
    Houston Willis
    Dec 30, 2025
    5.0
    Good food , dining room was clean. Staff was very helpful .
  • KA
    Katie Ashcraft
    Dec 26, 2025
    5.0
    Whoever wrapped my burrito is the best burrito wrapper ever! My food was ready before my set time. These guys were on top of it.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Deer Valley Town Center?

Chipotle Deer Valley Town Center is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Phoenix?

It is located at 3009 W Agua Fria Fwy, Maricopa, Phoenix, AZ 85027, inside Deer Valley Town Center next to the AMC Theater.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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