Chipotle Mexican Grill

4.1
733 reviews
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About

Mexican Restaurant
Chipotle Ahwatukee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4111 E Chandler Blvd, Phoenix, AZ
85048, United States

Hours

Reviews

4.1
733 reviews
5 stars
418
4 stars
149
3 stars
54
2 stars
29
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and poor management.

Food Quality

Multiple reviews highlighted problems with food quality, including undercooked meat, stale ingredients, and issues with portion sizes.

Order Accuracy

Many customers expressed frustration with incorrect or incomplete orders, particularly with mobile and drive-thru pickups.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash, impacting the overall dining experience.

Customer Experience

While some customers had positive experiences, many expressed disappointment with the overall decline in quality and service at this location.
  • LH
    Lucas Hernandez
    Nov 16, 2025
    5.0
    Shoutout Ethan!!! First time customer and Ethan made me a chipotle 4 lifer. Best customer service
  • MG
    maya gee
    Nov 15, 2025
    1.0
    I got an order of corn salsa and chips and the tiny little salsa cup wasn’t even full all the way! Literally two bites of chips and salsa! What is up with that??!!!! For the price?? No way Chipotle! 🙄
  • MW
    Matthew Wheeler
    Nov 14, 2025
    1.0
    This location has failed me. Barely filled my burrito today. Not happy. Got bottom of the barrel of the chicken instead of getting more. Edit: decided to give them another try today. Burrito is barely full again. All rice and beans and no meat. Will not come back to this location. Not the standard I am used to.
  • AK
    Alex Kerpan
    Nov 3, 2025
    5.0
    Great service. They remain consistent.
  • HW
    Hannah Watkins
    Oct 10, 2025
    1.0
    I usually have great interactions with the staff here, but tonight was horrible. To begin with, they found the order we had placed 30 mins before picking up on a table in the back, but had made other orders that came through in the meantime. When we showed up a few minutes after the pick up time in the drive through, we told them what first and last name it would be under, then gave them two more first names with the same last name when they couldn't find it. They told us what they did have and one of the names is technically the first name for one of the people we listed (but they don't go by that and don't use that name except for official stuff), so we said yeah, it might be that. They handed us the order and then immediately walked away, not making sure it was correct. It was not, it had a completely different last name, but in the five seconds for us to realize it was not ours and started waving at them, they were gone. I spent the next almost 15 mins waving, honking, knocking on the window, and calling the store, while people were actively in that area and often times looking right at us. We finally got ahold of the receipt and finally went inside, which is when I learned the labels had been printed and set down somewhere in the back and ignored, though one guy swore he made it, even though the things he said he made were not what we ordered. This was an awful experience and only one guy (the manager? He's the one that found the labels) seemed to care about the situation. The guy I interacted with the most seemed clueless to what his job is and what he is supposed to do at Chipotle. We eat here once in a while as a treat because it's ridiculously expensive, but we might be finding somewhere else to splurge.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Ahwatukee?

Chipotle Ahwatukee is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Ahwatukee?

It is located at 4111 E Chandler Blvd, Maricopa, Phoenix, AZ 85048.