Chipotle Mexican Grill

4.1
723 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Tatum and Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
16635 N Tatum Blvd, Phoenix, AZ
85032, United States

Hours

Reviews

4.1
723 reviews
5 stars
414
4 stars
146
3 stars
45
2 stars
30
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold food, fatty meat, and inconsistent portion sizes.

Cleanliness

The cleanliness of the restaurant received positive remarks from some customers, but others noted unsanitary conditions.

Portion Sizes

Numerous reviews highlighted concerns about small portion sizes, with many customers feeling shortchanged on their meals.

Efficiency

Service speed varied; some customers experienced quick service, while others reported long wait times and disorganization.
  • CS
    cole stocks
    2 days ago
    5.0
    The shorter girl with two nose piercings may be the sweetest chipotle employee I have ever meet and I eat at chipotle 2-3 times per week. Genuinely made my day better
  • MY
    matt young
    Nov 11, 2025
    2.0
    Stop going there after they stopped giving you chips and salsa with meal.
  • DB
    D. M. Beauregard
    Nov 5, 2025
    2.0
    My online order was made incorrectly, not even close. But it had the correct label? Bummed.
  • BB
    Breanna Birk
    Oct 25, 2025
    5.0
    I just did a pick up order and was blown away by the customer service. My pickup order wasn't ready quite yet so the gentleman working offered me a soda while I wait. Then when it was ready he brought it right over to me with a smile. Great job chipotle crew! Keep up the good work.
  • GL
    Gentle Lion
    Oct 9, 2025
    4.0
    I haven't been back to this Chipotle since my last review, it's been a long while. Service was much better. I was happy to order 2 burros and be able to order the ingredients for both going down the line like normal people do instead of one and then going all the way back to do the other. The only concern I had was getting home and having my husband ask why the food was cold. I don't know if the iron for the burritos was working. I didn't see any steam, they were cold, all the food was cold , rice, beans, the meat was barely warm. Makes me wonder how long the food had been sitting there. Maybe keeping it covered from tge ac when not in use might help?

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Tatum and Bell?

Chipotle Mexican Grill at Tatum and Bell is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located at Tatum and Bell?

It is located at 16635 N Tatum Blvd, Maricopa, Phoenix, AZ 85032, United States.