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Brand Certified

Chipotle Mexican Grill

3.9
(874 reviews)

Business Details

4622 E Cactus Rd, Phoenix, AZ
85032, United States
(602) 283-3941

About

Mexican Restaurant
Chipotle Paradise Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4622 E Cactus Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.9
874 reviews
5 stars
443
4 stars
175
3 stars
86
2 stars
47
1 star
123

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, stating they are too small for the price paid.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Food Quality

While some customers enjoyed the food, others reported problems with undercooked ingredients and incorrect orders.

Pricing Concerns

Numerous reviews mentioned that the prices are perceived as too high for the quality and quantity of food provided.
  • RD
    Rose Dwaik
    6 days ago
    1.0
    I enjoy chipotle and tried this location for the 1st time. I got two bowls upon getting home the bag broke and it was all wasted on the pavement. I won't be visiting this location again.
  • TG
    TSA TSA Gabore
    Jan 29, 2026
    1.0
    I have been eating chipotle since the stores first opened here in Arizona. I like the food, but the cost and price prices they charge for what they provide our at odds my daughter and I stopped in to get a burrito bowl with double the meat, and literally the container was only 2/3 full pain over $20 for the amount of food is ridiculous. it seems like the portions get smaller and smaller. Every time I go in the onions and peppers are barely there and are dried out you think if you asked for a little extra beans that wouldn't be a problem since beans are so inexpensive but they act like they're measuring out 1/3 cup of beans when they give you a serving, even if your bypassing all the other ingredients. I don't know who can afford to spend $17 for a burrito and have it be so small
  • TH
    Thomas Halden
    Jan 12, 2026
    4.0
    Better experience on 'negotiating' the different portions getting bowls ! When the memo previously went out to clip the portion size; I had enough shrink-flation. I stopped going. I like the flavor so I went back and the attitude was relaxed and reasonable. Good food. Good experience. Chipotle redemption ! lol
  • FS
    Fred Smith
    Jan 8, 2026
    5.0
    This place was really good!! Love the red chimi churri sauce! Really tasty!!
  • AC
    Alexandra Clark
    Dec 13, 2025
    5.0
    I went here last night (12/12/25) and was very happy with the service and my food. I had a mobile order that was ready almost exactly on time (maybe a few minutes later but it was dinner time on Friday night so I can't complain). The service was great, multiple employees checked to make sure I had been helped and went to see where my order was in the process while I was waiting. The custom whose order was to be made after mine was pretty rude to the young girl with long dark hair who was working and she stayed calm and helpful. Portions were great and food was made perfectly. Keep up thw great work

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Paradise Valley offer?

Chipotle offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 4622 E Cactus Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified February 22, 2026Yext Knowledge Graph
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