Brand Certified
Chipotle Mexican Grill
3.9(1335 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
4423 E. Thomas Road, Phoenix, AZ
85018, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(602) 522-2394
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/az/phoenix/4423-e.-thomas-road?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=41
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle 44th & Thomas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
1,335 reviews
5 stars
655
4 stars
304
3 stars
131
2 stars
59
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of accountability.
Food Quality
Several reviews mentioned low-quality food, including small portions, stale chips, and instances of food poisoning.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes, leading to frustration.
Cleanliness
Some reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Positive Experiences
Despite the negative feedback, a few customers praised the food quality and friendly service from specific staff members.
- JRJaneva RuthFeb 18, 20262.0This Chipotle is the closest location to me and I will no longer be going here. Doesn’t matter if you order online or go in person, the bowl will be skimpy. The chips today were soggy and overly salted. I’ve tried to give the benefit of the doubt and return but every time I am dissatisfied. Go to another location if you’re really wanting to get your money’s worth.
- TMTania minielFeb 1, 20265.0Muy rico todo
- BBBestie BroadcastJan 31, 20263.0Amazing food, as always. Great place, usually LOVE goin there. I grew up with that being my main Chipotle and it’s never let me down. However, I went in today and the Asian gentleman working the front decided to catch an attitude for no reason. Throwing my burrito around like it was nothing, repeating “brown or white rice, black or pinto beans” over and over again super quickly. I couldn’t understand what he was saying and I was being kind in asking him to repeat himself, and he just kept repeating over and over, very blatantly annoyed. Just a disgusting display of customer service. Amazing food and the rest of the staff seemed nice, but that guy needs to learn when to take a time out in the back or find a different job. Mind you, he MOVED up to the front and swapped with the girl working initially, just to what? Be rude for no reason? Wild.
- HOHeidi OJan 29, 20261.0Very disappointing and overpriced lunch. Bag of chips was half full and lacked salt, Pico de Gallo only had tomatoes and zero flavor. Bowl was supposed to have fajitas veggie mix but only came with green peppers. Bowl had almost no carnitas.
- SIScott Hoppa IIDec 29, 20251.0They seem to always have something broken so I can't get the food I wanted.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 44th & Thomas?
Chipotle Mexican Grill at 44th & Thomas is open daily from 10:45 AM to 11:00 PM.
What food options does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does the Chipotle at 44th & Thomas offer online ordering and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services through online platforms.
Where is Chipotle Mexican Grill located at 44th & Thomas?
It is located at 4423 E. Thomas Road, Suite B, Phoenix, AZ 85018, in the Maricopa sublocality.
How can I contact Chipotle Mexican Grill at 44th & Thomas?
You can call them at +1 602-522-2394 or email at az.0041.44ththomas@chipotle.com.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at 44th & Thomas welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there any AT&T stores near Chipotle at 44th & Thomas?
Yes, there are two AT&T stores nearby: 'AT&T Arcadia' and 'AT&T Store', both offering mobile phone and retail services, which can be convenient if you need mobile services before or after dining.
What coffee shops are located near Chipotle Mexican Grill at 44th & Thomas?
Nearby coffee shops include Cinnabon and Starbucks, great spots to enjoy a coffee or dessert before or after your meal at Chipotle.
Are there banks or ATMs near Chipotle Mexican Grill at 44th & Thomas?
Yes, Chase Bank, Wells Fargo Bank, and Coinstar are close by, providing convenient banking and ATM services for customers visiting Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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