Business Details
About
Mexican Restaurant
Chipotle 44th & Thomas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,324 reviews
5 stars
652
4 stars
300
3 stars
130
2 stars
59
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Portions
Many customers complained about inconsistent and insufficient food portions, often feeling shortchanged for what they paid.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, cold food, and concerns about freshness.
Catering Issues
Customers reported significant problems with catering orders, including missing items and delays.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- T8the best 8kNov 15, 20251.0Sírveme un poquito comida yo le pedí a la muchacha que si me podía servir un poquito más de arroz porque lo que me sirvió no era nada me sirvió igual no me siguió dando la porción que debería no vuelva a venir a este lugar y en la parte que el arroz está bien más sudo no saben cocinar el arroz..
- LLLiamNov 14, 20251.0I came in at 9:40 and they didn’t have any chicken or brown rice or queso blanco. I told her that I was looking to get a chicken burrito They’re like well we’re not making anything more for the night even though they don’t close for another hour and a half I don’t understand how that works. What the heck are you guys gonna be doing for an hour and a half then? Honestly ridiculous service and they were very rude about it and just dismissed me like I was nothing. I see all the negative reviews and I’m not shocked at all. This place has gone down hill. Lazy workers.
- ASAlex StanfordNov 14, 20251.0I am visiting from Florida and had to Uber Eats my order. I ordered Barbacoa tacos and on my first bite, I bit into a huge chunk of bone. I reached out to Chipotle customer care and they refused to do anything and told me to reach out to Uber Eats. Absolutely ridiculous! I’ve never had a bad experience with Chipotle until I came across this location. Zero accountability!!! Take your money elsewhere! There’s a reason they have a 3.9 rating.
- GFGavin FarmerNov 11, 20251.0Literally lost a customer forever tonight. But hey, at least the owner had to pay for it, not me.
- MPMercedes PearsonNov 6, 20251.0Terrible service they wouldn’t allow me to use my points and then proceeded to walk away and not help? I literally had to holler at them from the back when they left the cashier that I needed to check out still? They seemed all out of it … on something? Very odd behavior no customer service nor professional
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 44th & Thomas?
Chipotle Mexican Grill at 44th & Thomas is open daily from 10:45 AM to 11:00 PM.
What food options does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does the Chipotle at 44th & Thomas offer online ordering and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services through online platforms.
Where is Chipotle Mexican Grill located at 44th & Thomas?
It is located at 4423 E. Thomas Road, Suite B, Phoenix, AZ 85018, in the Maricopa sublocality.
How can I contact Chipotle Mexican Grill at 44th & Thomas?
You can call them at +1 602-522-2394 or email at az.0041.44ththomas@chipotle.com.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at 44th & Thomas welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there any AT&T stores near Chipotle at 44th & Thomas?
Yes, there are two AT&T stores nearby: 'AT&T Arcadia' and 'AT&T Store', both offering mobile phone and retail services, which can be convenient if you need mobile services before or after dining.
What coffee shops are located near Chipotle Mexican Grill at 44th & Thomas?
Nearby coffee shops include Cinnabon and Starbucks, great spots to enjoy a coffee or dessert before or after your meal at Chipotle.
Are there banks or ATMs near Chipotle Mexican Grill at 44th & Thomas?
Yes, Chase Bank, Wells Fargo Bank, and Coinstar are close by, providing convenient banking and ATM services for customers visiting Chipotle.