Chipotle Mexican Grill

4.0
616 reviews
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Business Details

3125 E Indian School Rd, Phoenix, AZ
85016, United States
(602) 957-5080
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Arcadia Fiesta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3125 E Indian School Rd, Phoenix, AZ
85016, United States

Hours

Reviews

4.0
616 reviews
5 stars
313
4 stars
136
3 stars
68
2 stars
26
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Many customers reported issues with food quality, including stale items, cold food, and poor portion sizes.

Consistency

There are significant inconsistencies in portion sizes and food preparation, leading to customer dissatisfaction.

Management Issues

Several reviews mention poor management practices, including running out of menu items and inadequate responses to customer complaints.

Overall Experience

While some customers enjoy the food and service, many express disappointment and frustration with their experiences, suggesting a decline in quality.
  • JT
    Jozlin Tanner
    3 days ago
    5.0
    This is my go to chipotle after work at the end of the night and they are always so kind and make my bowl well whether it’s pick up or verbally ordered. This evening, 11/21, the team was incredibly kind and helpful helping me with my app when my order couldn’t be found. The team ensured that I was not only heard, but that I got my food quickly after the mix up with a smile and wishes for a good evening on my way out.
  • RP
    Ruby Portillo
    Oct 30, 2025
    1.0
    Found a bug on my bowl unable to reach anyone at the restaurant to file a complaint with supervisor unacceptable staff was rude don’t go here
  • BT
    Bāub Tāìt
    Oct 13, 2025
    5.0
    Family at here. But I didn't..
  • RL
    Robby Leffew
    Oct 2, 2025
    1.0
    Went in when they first opened to grab a snack for my daughter while she was in the hospital. The chips were stale which means they reused them from the day prior. What a disappointment for the price they charge. I can't wait for Chipotles to start closing doors. I've had enough of them.
  • TS
    Terri Shields
    Sep 20, 2025
    1.0
    Worse Chipotle in Phoenix. 9/20/25 two girls at start line are some of the rudest ever. Small girl much worse. Disrespectful and terrible customer service
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Arcadia Fiesta serve?

Chipotle Arcadia Fiesta offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at Arcadia Fiesta?

The restaurant is open every day from 10:45 AM to 11:00 PM.