Chipotle Mexican Grill

4.1
916 reviews
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About

Mexican Restaurant
Chipotle South Mountain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2415 E Baseline Rd, Phoenix, AZ
85042, United States

Hours

Reviews

4.1
916 reviews
5 stars
506
4 stars
194
3 stars
86
2 stars
32
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and flavorful, though some noted issues with stale items and inconsistent preparation.

Portion Sizes

Many reviews highlighted concerns about small portion sizes and being charged extra for larger portions, leading to dissatisfaction.

Customer Service

Service experiences varied widely, with some customers reporting friendly and efficient staff, while others encountered rude or inattentive service.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Several customers expressed frustration over rising prices and perceived value, feeling that the cost did not match the portion sizes or quality.
  • AU
    Adam U.
    Nov 18, 2025
    5.0
    👍
  • FE
    FAY E.
    Nov 12, 2025
    5.0
    Fresh, tasty ingredients (brown rice, chicken, pinto beans, corn, salsa, lettuce, sour cream).Friendly service. Typical chain atmosphere and prices.
  • CV
    Claudio Valenti
    Nov 7, 2025
    1.0
    Won't ever return to this Chipotle location. Got served probably half of what they regularly served. Even when I mentioned it they didn't care.
  • AA
    Adam
    Aug 24, 2025
    5.0
    Emma is a star
  • MY
    Mike Yazzie
    Aug 2, 2025
    4.0
    Good food.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle South Mountain specialize in?

Chipotle South Mountain specializes in fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the hours of operation for Chipotle South Mountain?

Chipotle South Mountain is open daily from 10:45 AM to 11:00 PM.