Chipotle Mexican Grill

3.9
1121 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Camelback is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1660 E Camelback Rd, Phoenix, AZ
85016, United States

Hours

Reviews

3.9
1,121 reviews
5 stars
573
4 stars
213
3 stars
108
2 stars
62
1 star
165

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes, feeling that they were not getting value for their money.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Customer Service

Several customers reported rude or unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, causing frustration among patrons.

Food Quality

While some customers enjoyed the food, others reported issues with food preparation and freshness, including undercooked rice.
  • MC
    maury cervantes
    5 days ago
    1.0
    I found plastic in my food. I even chewed it and pulled it out my mouth. Hello Michael, I did exactly what you said to do but unfortunately this was Jericho response. Since I did not have my receipt. I’m very disappointed with this whole situation
  • KA
    Kassandra Avi
    Nov 11, 2025
    1.0
    Cashier was exceptionally rude and kept sighing and rolling her eyes every time I asked for anything very unprofessional!
  • JJ
    Jennifer Johnson
    Nov 6, 2025
    2.0
    Fighting off a cold from this food. I dont know if they take pride in their work..
  • AS
    Alicia Starr
    Nov 3, 2025
    1.0
    This is the worst location I've ever been to. Last time the drink station was disgusting and the specialty drinks were empty hours before closing. The food bar glass covering was dusty as ever like it'd never been cleaned and the staff not only took forever to greet me but then were completely in their own world so customer service sucked. Now I'm back at opening thinking it'd be different because everything should be fresh and refreshed but no. They open at 10:45 but there's a group of us at the door waiting and the only thing done inside is the drink station. They're still setting up the grill and food bar/serving station. No telling how long it'll be before they're up and running. I'm going to Cafe Rio because they would never do this. I won't be back to this location.
  • ZS
    Zander Schultz
    Oct 30, 2025
    2.0
    They barely gave any food when I ordered a bowl, not even a full scoop, and made no effort to ask what I wanted or properly listen when I did say what I wanted.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Camelback specialize in?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill on Camelback?

The restaurant is open daily from 10:45 AM to 11:00 PM.