Chipotle Mexican Grill

4.0
1930 reviews
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About

Mexican Restaurant
Chipotle Metro Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3039 W Peoria Ave, Phoenix, AZ
85029, United States

Hours

Reviews

4.0
1,930 reviews
5 stars
1,034
4 stars
411
3 stars
175
2 stars
86
1 star
224

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale chips, undercooked rice, and poor portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the dining area was often dirty, with overflowing trash cans and unclean tables.

Management Concerns

There were complaints about management's treatment of staff and customers, contributing to a negative atmosphere.

Inconsistency

The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
  • SG
    Shannon Gray
    6 days ago
    5.0
    Great food, nice service
  • TB
    Tracey Beckman
    Nov 8, 2025
    5.0
    Food was exactly as expected! Fresh, fast and good.
  • JA
    Jennifer Alvarado
    Nov 7, 2025
    2.0
    Rude staff
  • AY
    Aaron Alexander (Loves You)
    Nov 7, 2025
    5.0
    Pretty standard Chipotle experience,but I have Been loving the red chimichurri sauce they released. Delicious, garlicky, and smoky!
  • LG
    Lisandra Garcia
    Oct 3, 2025
    2.0
    There is this old short lady that works there and she is always so rude to me and to her coworkers. She needs to be talked to because I can tell she causes a hostile work environment and I feel very unwelcome and stared at everytime I come in and I’ve asked my other friends who have come there before without me and they feel the same way. Not giving a one because everyone else is amazing and I love the place but I just am not her biggest fan.:)

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Metro Center serve?

Chipotle Metro Center serves customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 3039 W Peoria Ave?

Chipotle is open daily from 10:45 AM to 11:00 PM.