Chipotle Metro Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including stale chips, undercooked rice, and poor portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the dining area was often dirty, with overflowing trash cans and unclean tables.
Management Concerns
There were complaints about management's treatment of staff and customers, contributing to a negative atmosphere.
Inconsistency
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
SG
Shannon Gray
6 days ago
5.0
Great food, nice service
TB
Tracey Beckman
Nov 8, 2025
5.0
Food was exactly as expected! Fresh, fast and good.
JA
Jennifer Alvarado
Nov 7, 2025
2.0
Rude staff
AY
Aaron Alexander (Loves You)
Nov 7, 2025
5.0
Pretty standard Chipotle experience,but I have Been loving the red chimichurri sauce they released. Delicious, garlicky, and smoky!
LG
Lisandra Garcia
Oct 3, 2025
2.0
There is this old short lady that works there and she is always so rude to me and to her coworkers. She needs to be talked to because I can tell she causes a hostile work environment and I feel very unwelcome and stared at everytime I come in and I’ve asked my other friends who have come there before without me and they feel the same way. Not giving a one because everyone else is amazing and I love the place but I just am not her biggest fan.:)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Metro Center serve?
Chipotle Metro Center serves customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 3039 W Peoria Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Metro Center offers both in-store pickup and delivery services.
Where can I order Chipotle online for this location?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at this location accept credit cards and offer catering services?
Yes, this Chipotle location accepts credit cards and provides catering services.
How can I contact the Chipotle Metro Center location via email or phone?
You can reach them by email at az.0253.metrocenter@chipotle.com or by phone at +1 602-944-5060.
What social media platforms can I follow Chipotle Metro Center on?
Chipotle Metro Center is on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.
What nearby restaurants can I visit around Chipotle Mexican Grill at Metro Center?
Nearby restaurants include Samurai Sam's Teriyaki Grill, Chick-fil-A, Metrocenter Chick-fil-A, Wendy's, and Smashburger, all within easy reach for a variety of dining experiences.
Are there any nearby businesses or services useful for customers visiting Chipotle Metro Center?
Yes, nearby businesses include The UPS Store 4870 for printing and packing services, Banfield Pet Hospital and PetSmart Veterinary Services for pet care, and Mariner Finance for financial services.
What nearby retail and personal care options are available around Chipotle Mexican Grill?
Nearby retail and personal care options include Nails by Tina and Pro Nails by Tina nail salons, Jatashop retail store, The Vitamin Shoppe for vitamins and supplements, and Forever Creations Gifts and More for unique gift shopping.