Business Details
About
Mexican Restaurant
Chipotle Metro Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,941 reviews
5 stars
1,037
4 stars
412
3 stars
177
2 stars
86
1 star
229
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale chips, poorly prepared ingredients, and inconsistent portion sizes.
Customer Service
Many reviews highlighted rude or unhelpful staff, particularly a specific employee who was noted for her disrespectful behavior towards customers and coworkers.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple customers mentioning dirty tables, overflowing trash cans, and a generally unkempt dining area.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect food being provided.
Management Issues
Several reviews pointed to poor management practices, including a lack of support for staff and inadequate training, contributing to a negative customer experience.
- JCJose CDec 29, 20251.0I don't go here to eat but a friend wanted this place so bad that I gave in. I ordered a burrito w carne asada & I had more tortilla & beans than I did meat. I wish I would have taken a picture of the burrito so people could see there servings. I also asked for some lemon & they told me they now have citrus juice. Really they are that cheap not to provide real lemons. No one was sitting in the restaurant it was dead everyone was getting to go orders. The vibe inside was out dated, messy, employees didn't seem like they cared. Plus this isn't real Mexican food either sorry but have to throw it out there. They don't even have a Chipotle salsa...
- JJJosiahDec 10, 20251.0Chips are always stale no matter what time of day I go. Just went 2 1/2 hours before closed and they were out of chips. It’s the only reason I go Edit: had to go back and get a refund because they gave me an entirely different order
- CGCJ GarzaDec 1, 20253.0I came here the other day and was trying to get a bowl the little Hispanic lady that works here on the salsa side was really rude to me and to her co-workers she was barking orders at them and being disrespectful to me I believe the lady at the register said her name was Maria she was so disrespectful and rude to me to her coworkers just about everything my food was great but every time I come here it seems like this lady is rude every single time I've been coming here for almost 3 years and every time I come in to get a bowl of burrito it doesn't matter if she's rude somebody really needs to have a conversation with her because the way that she treats customers is not okay and her coworkers is not okay
- SCSamantha CandaceDec 1, 20251.0There's a short Hispanic lady that works there I believe her name is Maria she's really rude to customers and her coworkers she makes the work environment hostile from what I can see the other than that the food was great but the little Hispanic lady is really rude to customers to her coworkers somebody really needs to talk to her because she can't talk to people the way she talks to people
- SGShannon GrayNov 18, 20255.0Great food, nice service
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Metro Center serve?
Chipotle Metro Center serves customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 3039 W Peoria Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Metro Center offers both in-store pickup and delivery services.
Where can I order Chipotle online for this location?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at this location accept credit cards and offer catering services?
Yes, this Chipotle location accepts credit cards and provides catering services.
How can I contact the Chipotle Metro Center location via email or phone?
You can reach them by email at az.0253.metrocenter@chipotle.com or by phone at +1 602-944-5060.
What social media platforms can I follow Chipotle Metro Center on?
Chipotle Metro Center is on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.
What nearby restaurants can I visit around Chipotle Mexican Grill at Metro Center?
Nearby restaurants include Samurai Sam's Teriyaki Grill, Chick-fil-A, Metrocenter Chick-fil-A, Wendy's, and Smashburger, all within easy reach for a variety of dining experiences.
Are there any nearby businesses or services useful for customers visiting Chipotle Metro Center?
Yes, nearby businesses include The UPS Store 4870 for printing and packing services, Banfield Pet Hospital and PetSmart Veterinary Services for pet care, and Mariner Finance for financial services.
What nearby retail and personal care options are available around Chipotle Mexican Grill?
Nearby retail and personal care options include Nails by Tina and Pro Nails by Tina nail salons, Jatashop retail store, The Vitamin Shoppe for vitamins and supplements, and Forever Creations Gifts and More for unique gift shopping.