Business Details
About
Mexican Restaurant
Chipotle City Scape is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
860 reviews
5 stars
403
4 stars
193
3 stars
97
2 stars
46
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, including poor customer service and lack of assistance.
Food Quality
Many reviews highlighted issues with food quality, including small portion sizes, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Long Wait Times
Customers frequently mentioned long wait times for both in-store orders and online pickups, indicating poor management during busy hours.
- MAMelina Arias3 days ago5.0Es un lugar muy agradable y se come delicioso 😋
- SGSam GDec 29, 20251.0Ordered a $355 catering order to be ready at 5:15pm and color me surprised when I show up at 5:50pm and it’s not been started. Put my event way off schedule :/ very disappointing to say the least.
- VRVanessa RuizDec 23, 20251.0Ordered 5 bowls, every bowl was literally half filled. this is disappointing and these bowls are too pricey to be receiving half the product ordered.
- TMTadeo MarcosDec 19, 20252.0Strangely this Chipotle is dirty. Dirty tables, dirty restroom. No paper in restroom to dry hands. Dispenser was empty. Moody girl making the food. Barely gave me steak. Is this the beginning of the decay of Chipotle?
- LRLeslie RamirezDec 2, 20251.0If I could leave a 0 I would. My experience was completely unacceptable. There was a homeless man asking for change outside but I didn't have any cash so I offered to buy him food. When we walked in together instead of the employee in the front assisting me she went straight to the back. The employee later comes out to say "we don't allow soliciting so we can't serve you". I let them know I offered to buy him food and they refused to assist. Stating in the past they have assisted homeless people and they were rude to them and did not pickup after themselves. Thankfully the person I was helping was super understanding sweet and patient. It was clear he was not going to be a disturbance to the establishment. He just wanted something to eat and apparently to these chipotle employees he is not deserving of a meal. I will not be going back and would advise to everyone to stop supporting them.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill at City Scape located?
Chipotle Mexican Grill is located at 11 W Washington St, Suite 140, Maricopa, Phoenix, AZ 85003, USA.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 10:00 PM.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does Chipotle Mexican Grill at City Scape offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
What payment options does Chipotle Mexican Grill accept?
They accept credit cards and offer gift cards as well.
Are Chipotle Mexican Grill's ingredients ethically sourced?
Yes, Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices.
What other dining options are nearby Chipotle Mexican Grill at City Scape?
Nearby dining options include Bad Ass Coffee of Hawaii (coffee and smoothies), Villa Pizza (pizza), Tom's Tavern & 1929 Grill (American cuisine), Nick The Greek (diner style), Gypsy Bar Phoenix (bar and restaurant), Jimmy John's (sandwich shop), Five Guys (burger restaurant), and Pizza Studio - Cityscape (pizza).
Are there any parks or outdoor spaces near Chipotle Mexican Grill at City Scape?
Yes, Patriots Square Park is nearby, offering a public plaza and concert venue where you can relax before or after your meal.
How can nearby public transit help me reach Chipotle Mexican Grill at City Scape?
The 44th St Sky Train Station is close by, providing easy access to Chipotle for those using public transportation.