Chipotle Mexican Grill

3.6
529 reviews
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About

Mexican Restaurant
Chipotle Uptown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
52 E Camelback Road, Phoenix, AZ
85012, United States

Hours

Reviews

3.6
529 reviews
5 stars
260
4 stars
80
3 stars
38
2 stars
34
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including undercooked rice, stale chips, and even instances of food poisoning.

Service Issues

Numerous reviews highlighted rude and inattentive staff, with complaints about incorrect orders and lack of communication.

Cleanliness

The location was frequently described as dirty, with overflowing trash and unclean tables.

Stock Availability

Customers expressed frustration over the restaurant being out of basic items like guacamole, chicken, and taco shells.

Inconsistent Experience

While some customers had positive experiences, many others reported consistently disappointing visits, indicating a lack of reliable service.
  • SS
    Sam Spidell
    4 days ago
    5.0
    One of the best Chipotle locations I’ve ever been to! Wow! Team was so efficient, friendly & fast ! My meal was perfectly made. Saw active cleaning taking place & every worker seemed happy. 5 stars !
  • NA
    Natalia Lugo Angulo
    Nov 7, 2025
    1.0
    The staff was dumb… paid for guacamole and got less than a spoon, rolled it so bad, forgot I bought a drink and when I told him he forgot again🤣 such a bad experience. The whole burrito was poorly made, it wasn’t even a big burrito and it all fell off. Can’t believe its a burrito place and can’t even roll a burrito. Felt like I was eating a bowl.
  • DD
    Dooney
    Oct 16, 2025
    1.0
    When I went a male worker went and squeezed my extra tortilla in a foil like a tube by the time I got home it was just a tube of crushed tortilla dough in foil!! NEVER EATING HERE AGAIN!!
  • JM
    J Maq (Mister.Mac)
    Oct 3, 2025
    2.0
    This Chipotle seems to always be out of something. I stop here because it's convenient on the way home after I work out. There's been several times that they haven't had iced tea or lemonade stocked. It seems like management is indifferent about the service that's provided here.
  • JV
    Jose Vega
    Sep 30, 2025
    5.0
    I don't live In this side of town. I work all over the valley and usually bring food I meal prep to work. As luck would have It I did not bring food yesterday so I decided to get Chipotle since they have their limited time Carne Asada. The food was really good at this location and thankfully the woman who was wrapping burritos did a great job wrapping my burrito from yesterday as well as today. I normally struggle with something falling out as I am eating but not these two times. Honestly thought I added too much to my burritos but she proved me wrong. I definitely will be back in a week or two when I go back to that side of town to finish a job.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill Uptown?

Chipotle Mexican Grill Uptown is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill Uptown located?

It is located at 52 E Camelback Road, Suite 200, Maricopa, Phoenix, AZ 85012, USA.