Chipotle Mexican Grill

4.1
659 reviews
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About

Mexican Restaurant
Chipotle I-17 & Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2450 W Bell Rd, Phoenix, AZ
85023, United States

Hours

Reviews

4.1
659 reviews
5 stars
387
4 stars
121
3 stars
41
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious and fresh, although there were complaints about portion sizes and food temperature.

Service Issues

Mixed reviews on service; some employees were noted for being friendly and helpful, while others were described as rude or inattentive.

Inconsistent Portions

Many customers expressed frustration over inconsistent portion sizes, with reports of being skimped on ingredients.

Cleanliness

The restaurant was often described as clean, but there were isolated complaints about unsanitary conditions and food safety.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value for money, particularly regarding extra charges for toppings.
  • GO
    Gabriela Ortiz
    2 days ago
    5.0
    Good jobs
  • GH
    Ginard Henry
    Nov 5, 2025
    4.0
    Very delicious but long wait although well worth it hehe!!!
  • CB
    Cody Baker
    Oct 20, 2025
    5.0
    Other Chipotle locations have gone downhill lately, but not this one! Food was tasty , chips were still crunchy (which is rare), and service was fast! Definitely a solid location.
  • NG
    Neal Gulick
    Oct 16, 2025
    5.0
    Randy is amazing he is the best worker and manager ever give this guy a raise
  • JS
    Jim Strickland
    Oct 3, 2025
    1.0
    4:30 on Friday night with no one in the store and they are out of everything. Only 2 meats available, half the topping are out and they don’t even care. 5 people on staff. Owners need to be more in tune with the staff and expectations to the customers. That’s what this is all about, the customers. Very poor experience. Not even an offer to make some and wait.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at I-17 & Bell in Phoenix?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Phoenix?

It is located at 2450 W Bell Rd, Maricopa, Phoenix, AZ 85023, USA, near the I-17 and Bell intersection.