Chipotle 48th St and Broadway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent service quality, with some praising friendly staff while others noted rude or inattentive employees.
Food Freshness
Feedback indicated significant issues with food freshness, particularly during dinner hours, with many customers receiving stale or improperly prepared meals.
Portion Sizes
Numerous reviews mentioned decreasing portion sizes, with customers feeling shortchanged on their orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and overflowing trash.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online orders, leading to frustration and dissatisfaction.
JM
Juan G. Mont
Jan 3, 2026
1.0
I got indigestion January 1st
MM
M Munoz
Dec 23, 2025
4.0
Danny and Marcus are awesome. They work hard, stay positive, and keep things running smoothly. Definitely deserve recognition for all the effort they put in.
JG
Joe Gurrola
Dec 21, 2025
3.0
I come here during lunch the food is really good and nice and fresh but do not come here during dinner time because the food is not fresh and the guy was do you have a name tag goes or put his name on here give me some old scrap meat when I wanted some fresh meat some old beans that's why I only have like a half of a scoop left so I ordered extra beans and extra meat just so he can give me some fresh meat and some fresh beans I wasn't happy about the situation I'd appreciate him talking to or rolling his eyes at me while I was asking for what I want to I'm paying like 15 plus dollars a burrito I expect to have fresh food inside was horrible very dirty the trash is overfilled they had no napkins no straws the tables need to be cleaned all these other people are just standing around talking around very disappointed in situation
KH
Kerry H
Dec 18, 2025
5.0
Very busy at lunch time but the workers get you your food very fast considering it's so busy. Well done
GG
German Gonzalez
Nov 18, 2025
3.0
Foods not so good, service is great and the place is clean and well taken care off.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 48th St and Broadway offer?
Chipotle offers customizable fast-casual Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Phoenix, AZ?
The restaurant is located at 4705 E Broadway Rd, in the Maricopa area of Phoenix, Arizona, 85040.
Is Chipotle Mexican Grill at 48th St and Broadway LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
What nearby hotels can I stay at when visiting Chipotle at 48th St and Broadway?
Home2 Suites by Hilton Phoenix Airport South is a nearby hotel, convenient for guests visiting Chipotle.
Are there nearby gas stations where I can refuel my car before or after visiting Chipotle?
Yes, several gas stations are nearby including Chevron, Texaco, Chevron Station Phoenix, Shell, and Circle K, offering convenience for motorists.
What other fast food dining options are near Chipotle at 48th St and Broadway?
Nearby fast food options include Taco Bell, Whataburger, Port of Subs, ATL Wings, Pizza Hut, and Papa John's Pizza, providing a variety of dining choices.
Does Chipotle offer rewards or promotions for regular customers at this location?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.