Chipotle Mexican Grill

3.9
836 reviews
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About

Mexican Restaurant
Chipotle 48th St and Broadway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4705 E Broadway Rd, Phoenix, AZ
85040, United States

Hours

Reviews

3.9
836 reviews
5 stars
424
4 stars
172
3 stars
67
2 stars
40
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted rude or inattentive employees.

Food Freshness

Feedback indicated significant issues with food freshness, particularly during dinner hours, with many customers receiving stale or improperly prepared meals.

Portion Sizes

Numerous reviews mentioned decreasing portion sizes, with customers feeling shortchanged on their orders.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and overflowing trash.

Order Accuracy

Many customers experienced issues with order accuracy, particularly with online orders, leading to frustration and dissatisfaction.
  • JM
    Juan G. Mont
    Jan 3, 2026
    1.0
    I got indigestion January 1st
  • MM
    M Munoz
    Dec 23, 2025
    4.0
    Danny and Marcus are awesome. They work hard, stay positive, and keep things running smoothly. Definitely deserve recognition for all the effort they put in.
  • JG
    Joe Gurrola
    Dec 21, 2025
    3.0
    I come here during lunch the food is really good and nice and fresh but do not come here during dinner time because the food is not fresh and the guy was do you have a name tag goes or put his name on here give me some old scrap meat when I wanted some fresh meat some old beans that's why I only have like a half of a scoop left so I ordered extra beans and extra meat just so he can give me some fresh meat and some fresh beans I wasn't happy about the situation I'd appreciate him talking to or rolling his eyes at me while I was asking for what I want to I'm paying like 15 plus dollars a burrito I expect to have fresh food inside was horrible very dirty the trash is overfilled they had no napkins no straws the tables need to be cleaned all these other people are just standing around talking around very disappointed in situation
  • KH
    Kerry H
    Dec 18, 2025
    5.0
    Very busy at lunch time but the workers get you your food very fast considering it's so busy. Well done
  • GG
    German Gonzalez
    Nov 18, 2025
    3.0
    Foods not so good, service is great and the place is clean and well taken care off.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 48th St and Broadway offer?

Chipotle offers customizable fast-casual Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 10:00 PM.