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Brand Certified

Chipotle Mexican Grill

3.7
(277 reviews)

Business Details

3185 E Bell Rd, Phoenix, AZ
85032, United States
(480) 618-4174

About

Mexican Restaurant
Chipotle 32nd & Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3185 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.7
277 reviews
5 stars
148
4 stars
34
3 stars
23
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and professionalism, with some praising exceptional service while others reported rudeness and unhelpfulness.

Food Quality

Inconsistent food quality noted, with several customers mentioning cold or poorly prepared meals, while others enjoyed fresh and flavorful options.

Portion Sizes

Frequent complaints about small portion sizes and inadequate servings, leading to dissatisfaction among customers.

Cleanliness

Concerns raised about cleanliness in the dining area and food preparation, with some customers noting a need for better hygiene practices.

Value for Money

Customers expressed disappointment over perceived high prices relative to portion sizes and food quality.
  • JR
    Joseph Raposa
    2 days ago
    1.0
    Its a Chipotle, they have good food, unfortunately better than any Taqieria or Taco shop ive eaten at since ive been here, but I feel sorry for the lady that made my food because she literally was doing everything, making the food and checking everyone out while 8 other people just stood around. If people dont want to work then dont come in.
  • YY
    YogaNurse2B
    Feb 17, 2026
    4.0
    you just have to be specific and ask for what you want. You can customize anything.!
  • OM
    Owen McReynolds
    Feb 11, 2026
    1.0
    This location is a prime example of why Chipotle’s reputation has slipped. Portion sizes are wildly inconsistent, food quality is poor, and the rice is regularly undercooked and crunchy. Paying full price for food that feels unfinished isn’t worth it. I’d strongly recommend choosing a different location.
  • SB
    Sandra Barraza
    Jan 30, 2026
    2.0
    You only get two stars from me for not being disabled friendly the food is awesome and it is one of the few chipotles with a drive thru they need more training in customer service
  • MT
    Maria De La Torre
    Jan 10, 2026
    5.0
    Esta muy bien, las personas son muy amables

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 32nd & Bell offer?

Chipotle Mexican Grill at 32nd & Bell offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 3185 E Bell Rd, Phoenix?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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