Chipotle Mexican Grill

3.7
262 reviews
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About

Mexican Restaurant
Chipotle 32nd & Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3185 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.7
262 reviews
5 stars
142
4 stars
32
3 stars
22
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise friendly and efficient staff, others report rude behavior and poor customer service.

Portion Sizes

Many customers express dissatisfaction with small portion sizes, particularly for online and drive-thru orders, leading to complaints about value for money.

Food Freshness

While some reviews highlight fresh and delicious food, others mention inconsistencies in food quality, including undercooked or burnt items.

Cleanliness

The cleanliness of the restaurant varies; some customers appreciate the clean environment, while others report messy conditions.

Value for Price

Customers frequently comment on the high prices relative to portion sizes and quality, with many feeling that they do not receive adequate value.
  • II
    Izabel
    5 days ago
    5.0
    This Chipotle location is always a go-to for me even though it's out of my way. The restaurant is clean, food is consistently great, the service is fast, and everyone is always genuinely friendly. The manager Jason is awesome, you can tell he really cares about keeping things running smoothly and creating a great environment for the staff and customers. A huge shoutout to Alex as well for helping us take a large order out to our car. That extra level of customer service does not go unnoticed.
  • DJ
    Donnell Jones
    Nov 14, 2025
    4.0
    Hefty size burrito that was fulfilling and tasty.
  • KS
    Katrina Sandy-Colon
    Nov 7, 2025
    3.0
    Mmmm...... not that great. I always see these commercials and the food looks soooo good. Got chicken tacos and a carne asada quesadilla. Carne asada wasn't that good seemed dry and didn't have any flavor. Chicken wasn't as flavorful as normal either. My food wasn't ready when I got there had to wait another 5-10 minutes (longer then they said online). Wasn't busy. Food wasn't very hot either and I dont live too far down the road. Chips werent that crispy, was thinking maybe I got an old batch. Guacamole was ok, but not as good. Disappointed this time.....maybe it was the location, I normally go to a different one. I'd give it another try cause normally its good but this visit just wasn't.
  • SV
    Sangeet Vellore
    Nov 1, 2025
    5.0
    Fast and efficient service. For the $6 Halloween special
  • KF
    Kimberly Falvo-Torres
    Oct 15, 2025
    5.0
    This location is on the smaller side. So less seating available. Not a big parking lot. But they have a drive-thru and Same good food!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 32nd & Bell offer?

Chipotle Mexican Grill at 32nd & Bell offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 3185 E Bell Rd, Phoenix?

The restaurant is open every day from 10:45 AM to 11:00 PM.