Customers generally praised the food, especially the cheesesteaks and fries, noting them as delicious and well-prepared.
Service Issues
Several reviews highlighted poor customer service experiences, including rudeness from staff and issues with order accuracy.
Cleanliness
Some customers reported cleanliness issues, particularly with dirty tables and unsanitary conditions.
Pricing
While many found the food to be reasonably priced, some felt it was a bit pricey for the portion sizes.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing strong satisfaction while others reported significant dissatisfaction.
TT
Trisha
Dec 8, 2025
1.0
Store has no working phone number, email addresses come back as undeliverable. I ordered online and was sent an email that my order was canceled. They sure didn't cancel the charge on my credit card and now I have to wait 60 days while doing a dispute when they should never have sent the charge through
FS
Frank c Hlavaty Sr
Dec 4, 2025
1.0
I grew up in N J and made many trips to Philly and had real cheesesteak heros. You need to send your people to Philly to see how a real cheesesteak is made yours SUCK!
FJ
Frank Morris Jr.
Dec 2, 2025
5.0
Excellent service
JR
Jose Rodriguez
Nov 11, 2025
1.0
Estephani was rude bad service
BM
Betty Michael
Nov 9, 2025
1.0
We were here around 5:35 and the store closes at 6 PM we asked the lady can we order and she look at the guy and asked him and he told her no so she told us no they’re closed they denied service before the store was closed
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Christown Spectrum?
Charleys Cheesesteaks is open Monday through Friday from 10:00 AM to 8:00 PM, on Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through service?
No, Charleys Cheesesteaks at this location does not offer delivery or drive-through services at any time.
Can I pick up my order directly at Charleys Cheesesteaks?
No, pickup service is not available at this Charleys Cheesesteaks location.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 1703 W. Bethany Home Rd., Phoenix, AZ 85015, USA, inside the Christown Spectrum shopping center.
What is the contact phone number for Charleys Cheesesteaks at Christown Spectrum?
You can reach them by calling +1 602-544-0963.
Are there shopping options near Charleys Cheesesteaks where I can shop for clothing and accessories?
Yes, nearby stores include Xi Clothing, Glitter, Silver Outlet, Journeys, Komya Men's Shoes, and Melrose Family Fashions, all offering various clothing and fashion accessories.
What entertainment or family-friendly spots are near Charleys Cheesesteaks?
The Spectrum Mall Carousel is close by, providing arts and entertainment activities suitable for families and children.
Where can I find other dining options or treat spots near Charleys Cheesesteaks?
Nearby you have Las Canas Botanitas, an ice cream and dessert shop, offering a sweet treat after your meal.
Can I combine a visit to Charleys Cheesesteaks with running errands or shopping at other stores nearby?
Absolutely. The location is inside Christown Spectrum, a shopping center with additional stores like Walmart, Sally Beauty, and First Convenience Bank, making it convenient to shop, eat, and handle errands in one trip.