Most customers praised the food for being hot, fresh, and delicious, particularly the cheesesteaks and fries.
Service
Customer service received mixed reviews; while many appreciated the friendly and helpful staff, some reported issues with order accuracy and attentiveness.
Cleanliness
There were concerns about cleanliness, with one review mentioning unsanitary conditions, which could affect customer perception.
Value
Some customers felt the prices were high for the portion sizes, while others considered the food to be a good value.
Consistency
The food quality and service were generally consistent, with several customers noting they had good experiences on multiple visits.
JP
Justin P
Oct 28, 2025
5.0
Best Charleys I’ve been to food was hot quick and delicious
GB
Glenn Baxter
Oct 10, 2025
2.0
Your "no eye contact" restaurant
DG
Doris Griffin
Jul 6, 2025
5.0
I love eating at Charley's. The food is consistent the workers are always polite and the service is quick. The food court is clean and staffed with someone cleaning the tables.