Several customers reported poor service, including combative staff and long wait times for order corrections.
Food Quality
While many reviews praised the food as delicious and fresh, some customers noted inconsistencies in preparation and portion sizes.
Cleanliness
The food court environment received positive remarks for cleanliness, contributing to a pleasant dining experience.
Customer Experience
Positive experiences were highlighted by customers who appreciated friendly staff and quick service, although some had negative interactions.
GN
Garrett N
Dec 5, 2025
2.0
Combative staff, was a simple error on cashiers part but took 10 minutes for them to come from the back and admit the error. All the while the cooks spent the entire time trying to convince me that the half sandwich and the full sandwich were the same size. They did end up correcting my order but took far far to much effort to get it done.
AR
Alfredo Rodriguez
Nov 30, 2025
1.0
Terrible service from the manager José. He stars yelling at the customer it's so rude neither I not my friends will ever come back here
JP
Justin P
Oct 28, 2025
5.0
Best Charleys I’ve been to food was hot quick and delicious