Charleys Cheesesteaks

4.3
1020 reviews
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Business Details

3013 West Agua Fria Freeway, Space #3, Phoenix, AZ
85027, United States
(623) 780-5699
https://order.charleys.com/menu/deer-valley-towne-center/
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About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3013 West Agua Fria Freeway, Space #3, Phoenix, AZ
85027, United States

Hours

Reviews

4.2
736 reviews
5 stars
441
4 stars
139
3 stars
60
2 stars
34
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying the sandwiches while others reported issues like soggy bread, undercooked fries, and inconsistent portion sizes.

Customer Service

Service quality varied significantly; some customers praised friendly staff, while many reported rude or inattentive service, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received, with complaints about being charged for extras that were not provided.
  • BJ
    Butler James
    4 days ago
    5.0
    Love me some Charley’s this is my favorite place to grab a quality Philly cheese steak oh yeah its bomb !!!
  • KB
    Kevin Boutin
    Dec 23, 2025
    5.0
    I get excited when I see a Charleys cheesesteaks. And I always get a sandwich when I see one. This is an awesome place for sandwiches
  • TP
    Trin P
    Nov 25, 2025
    1.0
    Every time I come here it’s a disappointment every time I order from here it’s dissatisfying it’s worth it to just drive 6 more miles up the road
  • BH
    Brad Halfond
    Nov 24, 2025
    3.0
    The fries were a bit undercooked, but the chicken sandwich was normal and a good value at 9 bucks.
  • RT
    Reanne tf
    Nov 6, 2025
    1.0
    Charlie’s in general is going downhill. I ordered a sandwich. “ as is with no mayo, and an extra side of lettuce, on the side”. He clarified that I wanted lettuce both on my sandwich and on the side, to which i agreed. When I got my sandwich, and got to my car, I found that my sandwich had no vegetables at all, and that all of the original vegetables were just on the side which was annoying, but I just built my sandwich anyway. The real kicker is that y’all don’t toast bread anymore I guess? I took my first bite just to realize that the bread was soaking wet all the way through, it was literal mush on my sandwich. I took a bite and I went to pick it up to take a second bite, and it fell apart all in the container. It was a really shitty experience, and for two bites of a $20 order will absolutely not be coming back
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Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks at Deer Valley Towne Center?

Charleys Cheesesteaks is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.

Does Charleys Cheesesteaks offer delivery services?

No, Charleys Cheesesteaks at Deer Valley Towne Center does not currently offer delivery services as all delivery hours are marked closed.